[Hiring] Manager, Clinic Operations @Comcast

Role Description

This job is responsible for leading the Benefits team to design and administer attractive employee benefit programs. It ensures legal compliance and market alignment while enhancing the overall employee experience. The role also involves strategic vendor management and team development.

Responsibilities

• Oversee day to day operations of Occupational Health clinics (30 Rock, LA, TC, and Global), UDX Employee & Guest First Aid clinics (UO and USH), and Global Clinics including escalation resolution, scheduling support, and financial oversight ensuring clinic operations are aligned to organizational standards.
• Execute the clinic strategy in alignment with clinical care quality, employee and guest experience, and value delivery.
• Monitor and manage clinic PG & KPI metrics identifying trends, driving performance improvement opportunities, and escalating insights to stakeholders.
• Lead operational and regulatory oversight of the Bloodborne Pathogen Program including employee identification, training coordination, compliance monitoring, and records retention.
• Lead vendor and program oversight of AED and First Aid programs including vendor management, training support, core metrics tracking, and scaling program as requested by business.

Expectations

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience; think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff; be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team; make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System; a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Qualifications

• Bachelor's Degree (preferred)
• 5-7 Years of Relevant Work Experience

Compensation

• National Pay Range: $83,670.44 USD - $196,102.59 USD
• Illinois Pay Range: $88,899.84 USD - $172,570.28 USD
• Colorado Pay Range: $94,129.24 USD - $180,414.38 USD
• Hawaii Pay Range: $109,817.45 USD - $164,726.18 USD
• Washington DC Pay Range: $120,276.26 USD - $180,414.38 USD
• Maryland Pay Range: $99,358.65 USD - $180,414.38 USD
• Minnesota Pay Range: $94,129.24 USD - $164,726.18 USD
• New York Pay Range: $99,358.65 USD - $196,102.59 USD
• Washington Pay Range: $94,129.24 USD - $188,258.49 USD
• New Jersey Pay Range: $104,588.05 USD - $188,258.49 USD
• Vermont Pay Range: $99,358.65 USD - $156,882.07 USD
• Massachusetts Pay Range: $104,588.05 USD - $188,258.49 USD
• California Pay Range: $94,129.24 USD - $174,313.41 USD

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.