[Hiring] Manager - Care Program - Strategy and Operations - Vaccines @CVS Health

Role Description

The Manager, Care Program Strategy & Operations (Vaccine) plays a critical role within Oak Street Health’s Population Health organization, supporting the design, implementation, and scaling of programs that improve patient health outcomes and advance value-based care objectives. This role focuses on vaccine strategy and execution, driving initiatives that improve immunization rates, close care gaps, and support preventative care delivery across the organization.

Serving as a key cross-functional leader, this individual partners closely with Population Health, Clinical Operations, Nursing, Providers, Patient Safety, Epic, and external healthcare partners to develop and implement innovative solutions that improve patient outcomes and operational performance. The role requires strong project management capabilities, stakeholder influence, and the ability to execute complex initiatives across multiple teams and partners.

This is a highly visible role responsible for bringing new ideas from concept to execution, including the development of pilot programs, evaluation of results, and scaling of successful interventions across Oak Street Health centers nationwide. The Manager will also support strategic partnerships and technical information exchange efforts to ensure accurate, timely, and actionable vaccine data is available to providers and care teams.

• Support the execution, optimization, and long-term strategy of vaccine and preventive care programs across Oak Street Health.
• Partner with field-based clinical teams and regional leaders to implement efficient workflows that improve immunization rates and patient outcomes.
• Collaborate with cross-functional stakeholders including Nursing, Providers, Clinical Operations, Patient Safety, Population Health, and Epic teams to design and deploy scalable solutions.
• Lead initiatives that improve bidirectional information exchange between Oak Street Health systems, Immunization Information Systems (IIS), national networks, and external healthcare partners.
• Develop, launch, and evaluate pilot programs from concept through implementation, creating scalable operational models for successful interventions.
• Apply strong project management methodologies to drive execution of complex, multi-stakeholder initiatives and technical implementations.
• Establish and monitor key performance indicators related to vaccine administration, care gap closure, data integration quality, and clinical outcomes.
• Support healthcare partnerships and vendors to enhance program effectiveness and improve population health outcomes.
• Analyze clinical and operational data to identify opportunities, remove barriers, and recommend strategic improvements.
• Communicate program performance, insights, risks, and recommendations to leadership and key stakeholders.

Qualifications

• 5+ years of experience in healthcare operations, population health, consulting, clinical strategy, healthcare technology, or a related field.
• Bachelor’s degree required.
• Demonstrated experience leading complex cross-functional projects from planning through execution.
• Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.
• Experience designing, implementing, and scaling operational or clinical programs.
• Exceptional stakeholder management skills with the ability to influence outcomes without direct authority.
• Experience supporting healthcare partnerships, vendor relationships, or external stakeholder engagement.
• Knowledge of healthcare interoperability, information exchange, clinical workflows, or healthcare technology solutions preferred.
• Experience with Epic and/or healthcare data systems preferred.
• Strong analytical and problem-solving skills with the ability to translate data into actionable operational strategies.
• Ability to thrive in fast-paced environments and navigate ambiguity with a proactive, solutions-oriented mindset.
• Excellent written, verbal, and presentation communication skills.
• Self-starter with a high degree of initiative, ownership, and follow-through.
• Commitment to company vision and mission.
• A flexible and positive attitude.
• High level of integrity and professionalism.
• U.S. work authorization.
• Someone who embodies being “Oaky”.

Benefits

• Mission-focused career impacting change and measurably improving health outcomes for Medicare patients.
• Paid vacation, sick time, and investment/retirement 401K match options.
• Health insurance, vision, and dental benefits.
• Opportunities for leadership development and continuing education stipends.
• New centers and flexible work environments.
• Opportunities for high levels of responsibility and rapid advancement.