[Hiring] Loss Prevention Field Auditor @Lovisa

Role Description

The Loss Prevention Field Auditor plays a key role in protecting company assets, reducing shrink, and supporting a culture of integrity across all retail locations. This position conducts investigations, executes in-store audits, partners with local law enforcement when necessary, and drives proactive strategies to prevent theft and operational loss.

We’re looking for a highly motivated professional with strong investigative instincts, excellent communication skills, and the ability to balance detailed audit work with field leadership collaboration.

Key Responsibilities

• Conduct on-site and virtual LP audits to assess compliance with company policies, cash handling, inventory controls, and security standards.
• Investigate internal and external theft, fraud, and policy violations using CCTV, POS data, and Power BI reporting tools.
• Lead suspect interviews and coordinate with HR and leadership on disciplinary or termination processes.
• Collaborate with local law enforcement agencies to file reports, submit evidence, and represent the company during investigations.
• Partner with Operations and Learning & Development to build preventative measures, educate field teams, and strengthen loss awareness culture.
• Produce detailed investigation reports and maintain accurate case documentation in the LP tracking system.
• Identify process gaps and propose solutions to enhance compliance and minimize shrink.
• Support new store openings by validating CCTV coverage, Smart Safe installation, and operational readiness.
• Serve as an LP ambassador, building strong partnerships with field leaders to ensure consistent execution and awareness across all stores.

Qualifications

• 3+ years of experience in Loss Prevention, Asset Protection, or Investigations (retail environment preferred).
• Proficient in Excel.
• Proven experience conducting interviews and writing investigative reports.
• Strong understanding of CCTV, POS exception reports, refund/no sale/price override analysis, and audit practices.
• Working knowledge of law enforcement processes and case coordination.
• Excellent communication and interpersonal skills; ability to build trust with field teams.
• Strong analytical skills with high attention to detail.
• Bilingual in English and Spanish strongly preferred.
• Must be willing to travel frequently (up to 70%) to stores across assigned regions.
• Bachelor’s degree in Criminal Justice, Business, or related field preferred.
• Wicklander-Zulawski or similar interview certification is a plus.

Company Description