[Hiring] Loss Control Reviewer @EXL

Role Description

EXL is looking for motivated and self-directed individuals to conduct quality reviews, provide coaching and guidance to survey field staff, and provide feedback/findings to the Quality Director to improve the total quality for customers in a manner that is consistent with company policies, procedures, and standards.

All interested candidates are encouraged to submit their qualifications.

Come join the EXL Survey and Risk Control team!

Qualifications

• Motivated and self-directed individuals
• Experience in conducting quality reviews
• Ability to provide coaching and guidance
• Strong communication skills for feedback to the Quality Director

Requirements

• Conduct quality reviews
• Provide coaching and guidance to survey field staff
• Provide feedback/findings to the Quality Director
• Ensure consistency with company policies, procedures, and standards

Benefits

• 15 days paid vacation, plus 10 paid holidays per year
• Competitive pay and benefits, including paid sick leave
• Work from home
• Career advancement opportunities
• Tuition Reimbursement Program
• Excellent culture and team
• Company provided laptop and monitors

Pay Details

Pay: Competitive Hourly Pay Based on Experience ($30-$45 per hour depending upon experience).

The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process.

Location

This is a remote position based out of your home office, requiring no travel.