[Hiring] Logistics Coordinator @Zelh

Role Description

We are seeking a dedicated and detail-oriented Logistics Coordinator who will be accountable for executing the tasks of building, scheduling, and rescheduling loads for the client(s) within their team. An LC is also responsible for ensuring the day-to-day operational expectations of the client(s) are met. These include, but are not limited to:

• Track and trace
• Document retrieval
• Internal problem escalation and resolution
• Supporting, creating, and sharing best practices with all LCs within the business unit

Responsibilities:

• Complete the building of loads accurately and ensure minimal financially impacting ops errors
• Execute the scheduling of loads with correct transit and optimal appointment times/hours
• Manage and complete the rescheduling of loads in an accurate and timely manner
• Ensure all new information is communicated to all parties involved
• Provide operational support for the client team by prioritizing between standard daily duties and ad hoc requests
• Work with the client team to provide premier customer service to clients
• Generate innovative ideas to remove operational obstacles and increase team efficiency
• Develop and maintain relationships throughout the company organization

Qualifications

• Calm under pressure
• Thrive in a fast-paced environment and can shift priorities effortlessly
• Enjoy working in a team environment but follow through on own deliverables daily
• Excellent communication skills (both written and verbal)
• Goal and task oriented and resilient
• Proficient in Windows operating systems and Microsoft Office Suite
• Ability to follow standard operation procedures (SOP) with little to no oversight
• Reliable and willing to learn

Requirements

• Working schedule: Mon-Fri 7am – 4pm CST or Mon-Fri 8am – 5pm CST
• Competitive Salary in USD
• Remote or office mode of work
• 10+ business days of paid time off
• English courses
• Equipment provided

Benefits

• 10+ business days of paid time off
• English courses
• Equipment provided