[Hiring] Localization Engineer @NinjaOne

Role Description

NinjaOne is looking for a Localization Engineer to support our in-house team of Localization Specialists, Web Developers, and Project Managers. This role combines strong technical abilities with intimate knowledge of localization challenges and requires the healthy support and enablement mindset of a forward-thinking team-player.

Reporting directly to the Localization Director, you will be responsible for the complete localization infrastructure that powers various asset production workflows. As part of our Localization Operations Teams, you collaborate closely with other internal stakeholders to guarantee the operational readiness of our Translation Management System. Your primary responsibilities include:

• Tool management, troubleshooting, testing, and assistance in finding automated solutions to overcome manual challenges across all technical aspects of a mature localization ecosystem (CAT-tools, terminology management, translation memories, AI, video localization, import filters, RegEx, CMS & other content connectors, etc.).
• Managing our localization infrastructure (mainly MemoQ; Lilt; WPML; content connectors).
• Supporting our team of in-house Localization Specialists by troubleshooting problems, assisting in onboarding new team members, automating localization processes, and evangelizing localization best practices throughout the team.
• Improving resource management (TMs, TBs, import filters, file preparation processes, etc.) and supporting our Localization Specialists by enhancing unproductive, manual processes.
• Designing more efficient workflows that generate better results and helping find and implement the right tools for the job.
• Overcoming localization obstacles in technically challenging areas like Website, Audio, Video, AI, 3rd-party software, or similar challenging localization projects.
• Supporting the team in finding the right tools for the job and implementing them, functioning as the liaison between our internal team and external vendors.
• Performing other duties as needed.

Qualifications

• 2+ years of experience in a technical role, supporting localization teams (vendor-side or in-house).
• Proven work experience with TMS / CAT-Tools.
• Experience with common localization challenges, root cause analysis, handling various file formats, automating localization processes, and cleaning up localization resources.
• Experience with common file formats: .xliff, .tmx, .json, .csv, html/xml.
• Previous work experience with Regular Expressions.
• Deep understanding of common localization challenges, workflows, and best practices.
• Fluency in more than one language - German as one preferred.

Requirements

• Experience working with MemoQ, Lilt, Wordpress and/or WPML.
• Experience with Terminology-Management tools.
• Batch or Python experience.
• Familiarity with php and/or JavaScript.
• Prior work experience with AI implementation or grading frameworks.

Benefits

• Grow personally and professionally with one of the fastest growing companies.
• Access to our Corporate Benefits Platform (with discounts for brands such as Expedia, FitX, Zalando, and many more).
• Develop your skills through our renowned training platform.
• Receive competitive compensation.
• Collaborate with a curious, kind, international, and intercultural workforce.

Company Description

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.