[Hiring] LMS Systems & Training Operations Coordinator @GPS Group Peer Support

Role Description

This is a systems ownership role, not a coordination or support position. We are hiring someone to take full ownership of our LMS (LearnWorlds) and CRM (HubSpot) systems, ensuring data integrity, participant access, and program operations run flawlessly in real time. This role requires proven, hands-on experience managing an LMS at the admin level. You must be able to independently manage course setup, enrollments, troubleshooting, and data accuracy without training or supervision.

You will be responsible for ensuring our training programs and support groups operate seamlessly across systems. This includes managing live operations, resolving issues immediately, and maintaining accurate data across platforms. If you have primarily supported programs, facilitated trainings, or used LMS platforms as a user or trainer—but have not owned the system—this role is not a fit.

Qualifications

• 3+ years managing an LMS at the admin level (required)
• Experience with CRM systems (HubSpot or similar)
• Experience maintaining data accuracy across multiple systems

Requirements

• Own LMS platform end-to-end (LearnWorlds or equivalent)
• Manage course setup and structure
• Participant enrollment and access
• Permissions and user management
• Troubleshoot LMS issues independently in real time
• Maintain data integrity across LMS and CRM (HubSpot)
• Identify and resolve system issues proactively
• Ensure all LMS workflows support accurate reporting and program delivery
• Maintain accurate participant data across LMS and HubSpot
• Ensure alignment between registration, enrollment, and reporting
• Identify and resolve discrepancies across systems
• Support reporting accuracy for trainings and programs
• Coordinate logistics for training programs and support groups
• Monitor participant progress, attendance, and completion
• Ensure all communications, materials, and systems are aligned
• Resolve operational issues during live programs
• Lead Zoom session setup and management
• Troubleshoot participant access and technical issues in real time
• Support facilitators during sessions

Benefits

• $30–$35/hour (based on experience)

Who This Role Is Not For

• Candidates who have only used LMS platforms as a trainer, facilitator, or participant
• Those who have supported LMS systems but not owned them
• Individuals who require training to manage LMS platforms
• Those who prefer administrative or coordination roles over system ownership
• Individuals who are not comfortable troubleshooting systems independently