[Hiring] Live Chat Assistant @Augusta Mae Boutique

Role Description

NOTE: You must reside in the USA. The position will be responsible for transferring data from one source to another through data entry equipment, word processing, or verbal recordings. The ability to accurately type at a fast speed is highly desired.

• The chance to work 100% from the comfort of your home via a personal computer
• Transferring data from paper formats via computer, recorders, or scanners
• Entering data into appropriate fields; databases, records, and files
• Handling numerical data accurately; creating spreadsheets
• Organizing spreadsheets with large numbers
• Curating data directly from speech or interviews
• Updating databases or records with new information as it becomes available
• Correcting and modifying inaccurate files and records
• Typing data directly and accurately
• Complying with security backups and regular checks to ensure data is saved and stored properly
• Summarizing data for standardized reports
• Viewing and verifying confidential or private customer/client information; protecting the information and identities of customers/clients
• Verifying data by correctly checking and comparing source documentation
• Organizing paper formats, paper backups, and material source files as needed

Qualifications

• Accurate and precise attention to detail
• Strong written and verbal communication skills
• Excellent time management skills; able to prioritize
• Skilled knowledge in generating process documentation
• Assists team members when needed to accomplish team goals
• Fast and accurate typist
• Able to speak confidently, clearly, and professionally for voice recording data
• Understands data confidentiality principles and follows them to the letter
• High school diploma; associate's degree, or bachelor's degree in business, administration or related field not required but preferred
• Prior experience handling data entry responsibilities or equivalent experience in a related field
• Highly organized multitasker who works well in a fast-paced environment
• Willingness to learn and grow with the company
• Self-directed and able to work without supervision
• Extensive knowledge of Microsoft Office Suite, particularly of Excel spreadsheets
• Pays strong attention to detail
• Knowledge of touch typing system preferred

Benefits

• 401(k)
• Dental Insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance