[Hiring] Lincoln/ Ford Automotive Warranty Administrator @Automotive Warranty Network

Role Description

Because of our amazing growth in the marketplace, we are looking for a Ford Warranty Administrator to join the other 300 warranty administrators on our team. This is a great opportunity for any experienced Ford Warranty Administrator with the potential to work from home and focus solely on warranty administration for our Ford dealerships.

SUMMARY OF POSITION:

• The position REQUIRES previous Automotive Dealer experience managing warranty claims.
• Must demonstrate excellent customer service through accurate claims processing.
• Look out for training opportunities within the dealerships.
• Maintain a presence of professionalism and integrity.
• This is a full-time opportunity; part-time work is not offered.
• Positions will require a non-compete agreement.

Qualifications

• Previously held position as a Warranty Admin in a franchised Automotive Dealer.
• The ability to motivate others to achieve their highest potential, particularly those within the dealership.
• Good working knowledge of DMS software.
• Knowledge of automotive dealership service departments.
• Knowledge of warranty accounting processes.
• Proficient at reading technician stories and applying appropriate labor codes.
• Certified or trained in at least 1 manufacturer.

Requirements

• Review claims for manufacturer's compliance with policy and procedures.
• Utilize our proprietary CARS application to assist in resolution of every dealer compliance issue.
• Book claims.
• Close claims.
• Submit claims for payment.
• Accounting and clearing differences in payment.
• Maintain a clean warranty receivable schedules regularly to ensure proper cash flow to dealer clients.
• Maintain appropriate certifications and knowledge of updated P&P.
• Help dealerships stay compliant with manufacturer’s policy.

Benefits

• Free Health Insurance for employee.
• Free dental and vision care for employee.
• 6% 401K match available.
• Guaranteed Salary for first 90 days during probationary period.
• Commission only after 90 days.
• $45k-$65k per year.

Company Description

Automotive Warranty Network, Inc, is the largest auto warranty claims management company. As a family-owned company, we are able to offer the best support in the business and allow you to be recognized for the unique talent you have as a Warranty Administrator. You are not a number; our people are our greatest asset, and we will prove it with the amount of support we have as a company. We offer the very best in warranty processing services, warranty training, and warranty auditing for over 1500 very satisfied clients and have for over 35 years.