[Hiring] Liability Claims Assistant I @AvonRisk

Role Description

We are seeking a detail-oriented Claims Assistant to join our team. In this role, you will be responsible for a variety of data-entry tasks relating to claim entry, adding & updating vendor files, simple accounting & invoice entry, credentialing requests and spreadsheet maintenance.

• Sets up claim files and completes all necessary reporting.
• Completes National Practitioner Data Bank reports & State specific reports on claims.
• Maintains incident records and sends incident acknowledgment letters.
• Enters data on electronic file records and keeps files current.
• Speaks to claimants & clients over the phone and provides basic claim handling information.
• Retrieves material for claims specialists/adjusters upon request.
• Reviews invoices as directed and in accordance with established Litigation Guidelines and matrices.
• Uploads invoices to the claim system in accordance with established procedures.
• Updates claim files with information from the client as directed.
• Monitors shared Outlook inboxes and personally assigned claims handling dashboard according to established procedures.
• Other administrative duties as requested.

Qualifications

• High school diploma or general education degree (GED); or 1-2 years related experience and/or training; or equivalent combination of education and experience.
• Computer experience required; proficiency in Word and strong Excel skills desired; preference given to candidates with prior knowledge of Trideo, Claims Enterprise and/or ResolveStar.

Requirements

• Demonstrates attention to detail.
• Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.
• Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Company contributions to HSA and FSA plans.
• Employer paid life and disability insurance.
• 401(k) with company match.
• Paid time off (PTO) and company paid holidays.
• Learning and development opportunities that support real career advancement.
• Employee assistance resources and a supportive culture that values balance and wellbeing.