[Hiring] Lead - Order to Cash @Everise

Role Description

Works closely with the OTC Senior Manager. Leads the billing workflow and task assignments encompassing the end-to-end Everise billing process.

• Ensure that all relevant data and reports are available in time to release final billings to customers.
• Reviews all billing related reports for accuracy ensuring proper supporting documents and approvals are in place.
• Liaises with various internal and external customers responding promptly to requests.
• Assists in the resolution of billing disputes & discrepancies.
• Maintain all customer account and reconciliation updated.
• Prepare account reconciliations and ad-hoc management reports as requested.
• Assists with month end closing and external/internal annual audits.
• Obtains a thorough understanding of the financial reporting: AR and Revenue, and its impact on the overall GL structure and systems.
• Assists with the implementation of internal controls within the OTC process which should be carried out properly and timely.
• Assists OTC Senior Manager with special projects and process improvements as assigned.

Qualifications

• Must have knowledge of general accounting procedures specifically those related to OTC (Order to Cash) and Revenue.
• Must be able to work accurately with frequent interruptions and ability to shift priorities when needed.
• Must have ability to discern deliverables with urgency – meeting deadlines.
• Must be self-motivated and adaptable to change.
• Must be organized and pay attention to detail.
• Must use discretion, maintain customer confidentiality. High level of integrity.
• Strong interpersonal and communication skills for interacting with both external and internal stakeholders.
• Strong analytical and problem-solving skills.
• Strong computer and business solutions software skills (exposure in NetSuite is a plus).
• Flexible to work on cyclical shift depending on work requirements and deliverables.

Company Description

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.

• Our dedication to our purpose and people is being recognized by our employees and the industry.
• Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.
• Through the power of diversity, we celebrate all cultures for their uniqueness and strengths.
• With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.