[Hiring] Lead Director, Transportation Center of Excellence @CVS Health

Role Description

The Lead Director, Transportation Center of Excellence, Middle Mile is a senior transportation leader responsible for driving performance, governance, and strategic execution across CVS Health's middle mile transportation network. This role brings together Fleet Asset Management, Control Tower oversight, and network analytics to improve financial results, service performance, and operational effectiveness across both Private Fleet and Dedicated Fleet operations.

Reporting to the Executive Director, you will serve as a strategic partner to transportation operations leadership, providing centralized oversight, insights, and decision support while maintaining appropriate separation from day-to-day field execution. Through a disciplined approach to performance management, network optimization, and process standardization, this role identifies opportunities to improve asset utilization, routing efficiency, and overall transportation effectiveness.

This position leads a team and collaborates across multiple business functions, influencing leaders, managers, and key internal and external stakeholders. The role requires effective partnership building, strong execution under tight deadlines, and the ability to align people, processes, and systems around shared objectives. Success in this role depends on balancing strategic thinking with operational discipline, fostering innovation, and delivering sustainable year-over-year improvements across the transportation network.

An ideal candidate combines deep transportation and supply chain expertise with strong business acumen and a proven track record in analytics and continuous improvement. This leader will establish scalable processes, leverage data-driven insights to optimize network performance, and deliver measurable operational and financial results while supporting broader Supply Chain and enterprise priorities.

Qualifications

• Minimum 10 years of progressive leadership experience in transportation, logistics, or supply chain
• Experience with continuous improvement and structured methodology
• Experience with DOT/FMCSA regulations and transportation compliance
• Experience with data analytics, KPI governance, and financial performance management
• Experience with analytics visualization tools

Requirements

• Travel up to 15%

Preferred Qualifications

• Experience in multi-site retail or distribution environments
• Demonstrated Trimble Appian experience; strong competency with routing software technology (Omnitracs/Trimble)
• Leading centralized functions, Centers of Excellence, or operational excellence teams
• Experience with Power BI, SQL, network modeling platforms
• Familiarity with AI and automation applications in transportation execution — including AI-enabled control towers, predictive ETAs, and automated exception management
• Lean / Six Sigma certification or continuous improvement background
• Strong expertise in fleet operations and asset management
• Proven expertise in transportation routing and network planning
• Demonstrated ability to deliver measurable business results in a matrixed, multi-site environment
• Strategic thinking – enterprise-level vision and long-range planning
• Data-driven decision making – analytical rigor applied to performance management
• Executive presence – strong communication and leadership influence skills
• Cross-functional leadership - ability to align and lead in a matrixed environment
• Demonstrated ability to deliver measurable business results
• Ability to demonstrate sound judgement/problem solving, think innovatively and collaborate effectively with others
• Master's degree

Education

• High School Diploma/GED

Pay Range

The typical pay range for this role is: $100,000.00 - $231,540.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program.

Benefits

• Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources, based on eligibility

We anticipate the application window for this opening will close on: 10/19/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.