[Hiring] Launcher / General Manager @Wonderschool

Role Description

Wonderschool is seeking a highly business-savvy Launcher / General Manager (GM) who thrives in dynamic environments, excels at problem-solving, and is comfortable traveling as needed to support our customer base: childcare providers. This is an exciting opportunity for someone eager to make an impact at a growing start-up. The ideal candidate will possess strong analytical skills, a deep understanding of financial models, and a passion for helping small business owners succeed.

As a Launcher / GM, you will be responsible for working closely with child care providers to ensure they have the knowledge and tools necessary to run a successful business. You will lead market launches, recruit and support childcare providers and develop and implement operational strategies. You should be an exceptional communicator, adept at asking the right questions, and skilled at engaging with key stakeholders to identify and solve critical business challenges.

Key Responsibilities

• Lead the end to end launch of new markets and contracts
• Travel to meet with providers, stakeholders, and partners, facilitating strategic market entry as needed
• Conduct in-depth business assessments, asking critical questions to diagnose challenges and implement solutions
• Identify and recruit providers looking to open their own childcare center
• Guide providers in building and managing financial models, P&L statements, and understanding how to grow their businesses
• Serve as a trusted advisor to providers, helping them navigate small business operations, including revenue forecasting, cost management, and financial planning
• Develop and execute strategies to optimize provider onboarding and business growth
• Work closely with cross-functional teams, including Sales, Product, and Operations, to improve provider experience and market efficiency
• Provide training and mentorship on financial literacy, business planning, and operational best practices

Qualifications

• 3-5 years of experience in business management, operations, or a related field
• Strong financial acumen, with the ability to build financial models and analyze unit economics
• Experience working with small business owners or entrepreneurs, preferably in an advisory or consulting capacity
• Ability to thrive in ambiguity and problem-solve in real-time
• Excellent communication skills, with a talent for asking insightful questions and engaging key stakeholders
• Entrepreneurial mindset with a passion for scaling businesses and driving operational excellence
• Ability to travel as needed to meet with providers and support market launches
• MBA is a plus but not required
• Proficiency with CRM, Sales Engagement tools, and other general tech stack knowledge to gain efficiencies throughout the sales and onboarding process
• Located in Bay Area, NY and DC and willing to travel often

Benefits

• Health Benefits: 100% coverage for employee premiums and 80% for dependents
• Wellness: Flexible PTO, mental wellness days, and reimbursements for wellness initiatives
• Parental Leave: Competitive policies eligible after six months of employment
• Minimum salary of $80,000 to maximum salary of $120,000 + equity + benefits