[Hiring] KYB Team Lead @Sumsub

Role Description

Now we are looking for a KYB Team Lead to drive our team’s performance and ensure high operational standards across our global KYB department. This role is an exciting opportunity to take real ownership of team development in a truly global, remote-first environment with a direct impact on our international growth.

• Improving the team’s performance.
• Planning trainings and future team events.
• Analyzing performance and statistical data for each team member and working with that data.
• Ensuring the team follows departmental and company-wide rules and standards.
• Supporting the Head of KYB in other areas and participating in additional projects as needed.

Qualifications

• Exceptional English proficiency (written and verbal) is essential; additional languages would be a plus.
• Proven experience in team leadership, mentoring, or supervisory roles.
• Strong soft skills.
• Hard skills, including analytical knowledge (Excel, Google spreadsheets) and/or technical skills/basic knowledge.
• Open to working rotating shifts (morning/evening, to be agreed with the second Team Lead).
• Starting hours between 4-7am UTC.
• Experience in the corporate segment (working with legal entities), which would be an advantage, but is not mandatory (we will provide a comprehensive training on KYB).
• Experience in KYB, KYC, or corporate onboarding/ACAMS, CAMS, ICA, or similar AML certification would be a heavy plus.

Benefits

• Remote-first, trust-based culture.
• Work from the place that works best for you. No mandatory office days, no attendance trackers.
• True flexibility. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
• Extra time off: Your birthday is a holiday here, plus 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year.
• Work that matters: Your work will have a real impact on how people experience trust online.
• Compensation: Fair and transparent pay, benchmarked to the market.
• Truly global: Work across continents and time zones, with teammates and customers from all over the world.
• Growth built in: Clear goals, open feedback, and personal development plans.
• Team offsites: Meet in person a few times a year, with trips fully covered.
• Getting you set up: Access to the tools and hardware you need to do your work well.
• Friendly by design: We keep things human, open, and kind.

Company Description

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities, and perspectives. Join us in shaping the future inclusively.