[Hiring] IT Services Manager @Marigoldhealth
Apr 05, 2025 - Marigoldhealth is hiring a remote IT Services Manager. đź’¸ Salary: $115k to $130k. đź“ŤLocation: USA.
Role Description
Marigold Health is looking for an IT Services Manager who will enable our remote workforce to be productive and compliant. The IT Engineer will be expected to streamline our current processes of procuring equipment, setting up new employee accounts and ensuring compliance with company security standards. They will also provide tech support to a diverse, interdisciplinary team, including a large workforce of peer coaches without previous experience in a technology company.
- Understand Marigold’s internal IT infrastructure, needs and compliance requirements.
- Work with vendors to optimize the procurement process for IT equipment.
- Automate user account creation and equipment setups in tandem with a rapidly growing workforce.
- Review and optimize current IT compliance policies for Windows, Mac, Android and iOS devices.
- Maintain Marigold’s email, domain and VPN infrastructure.
- Establish a technical onboarding workflow for new employees to understand the tools and technologies used within the company.
- Resolve technical issues employees may face with equipment and company accounts.
- Work with our compliance team to generate responses to compliance questionnaires from our customers.
Qualifications
- 3+ Years supporting employees running Windows, Mac, Android and iOS devices.
- Experience with procurement and provisioning of accounts and devices.
- Asset Management and Inventory Experience.
- Experience with Microsoft 365 product stack (Office, Teams, Sharepoint, Endpoint, Azure AD, etc).
- Experience with Google Workspace.
- Experience with JAMF Now/Pro, Intune.
- Experience with NinjaOne.
- Familiarity with HIPAA Compliance.
Requirements
- Experience Setting up SAML/OAuth SSO tools.
- Certifications – Comp TIA, Microsoft 365 Certified, etc.
- Experience with Phone Trees, Virtual Phones, etc.
- Coding skills – Python, Javascript or Powershell.
Benefits
- This role will report to Ray, our Consulting Technical Lead.
- The base salary range for this role is $115K to $130k, depending on experience.
- 20 days PTO accrued throughout the year.
- 9 company holidays.
- 2 floating holidays.
- 9 sick days.
- Up to $1,000 annual reimbursement for wellness expenses (for things that fall outside of your health coverage).
- A 401(k).
- Access to healthcare and dependent care FSA.
- 12 weeks of paid parental leave; with the option to extend.
- 100% of your health insurance premium covered by Marigold (medical, dental & vision) and 65% of the premium covered for any dependents.
- 10 days of fully paid bereavement leave.
Interview Process
After you submit your application, it will be reviewed by the hiring manager and select members of the team. If it seems like we’re a good fit for each other, we will follow up and schedule a 15-30 minute phone call with one of our leaders to get to know you.
If we jointly decide to move forward, you can plan to (virtually) attend a 45 video interview with members from our Technology Team. The final stage would be to meet (2-4) other members of the team via video conference for additional conversations about your approach to collaboration, your relevant experience to current projects, and alignment with our values. All in, you can expect the time commitment for this stage to be 3-4 hours of synchronous interaction, scheduled to fit your needs.
If you complete interviews, we will provide a decision or clear next step within five business days. We are ready to hire as soon as we find the right candidate. We can’t wait to meet you!
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$115k to $130k
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
