[Hiring] IT Internal Auditor @Twilio

Role Description

This position is needed to support the Twilio SOX program and operational internal audits. We are looking for an individual excited to bring their strong IT internal audit and IT SOX skills to a collaborative team-based working environment in a fast-growing company.

Reporting to the IT Audit Manager, this position will work closely with Internal Audit teams and other Twilio functional teams to support SOX and data (analytics and integrations) audit-related activities.

Responsibilities

• Lead testing of key IT general controls (ITGCs), including but not limited to user provisioning, access deprovisioning, quarterly access reviews, and change management ensuring alignment with SOX requirements and audit best practices.
• Assess and test IT application controls embedded within critical business applications (e.g., completeness and accuracy controls, automated validations), including system-generated reports and interfaces.
• Perform data analytics to identify trends, anomalies, and control exceptions using large datasets extracted from key SOX systems.
• Collaborate with internal teams (IT, Internal Audit, External Audit, Security, Business Units) to align on audit scope, share findings, and facilitate remediation of issues.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Accounting, Data Science, or related discipline.
• 2+ years experience in IT audit, SOX compliance, or internal controls testing.
• Understanding of Sarbanes-Oxley (SOX) requirements, internal auditing standards, accounting, COSO and risk assessment practices.
• Excellent project management skills in a creative and fast-paced environment to drive results timely and on budget.
• Ability to execute internal audits, including planning, identifying risks and controls, developing audit procedures/techniques and writing reports.
• Excellent communication skills, both verbal and written, with ability to explain complex technical concepts to non-technical stakeholders.
• Ability to work independently and as a team, with limited required direction and guidance.

Requirements

• Experience with ERP systems, Okta, Workday, Oracle, ServiceNow, Salesforce, and home-grown applications is preferred.
• Professional certification (CISA, CIA, data analytics, etc.) is preferred.
• Prior experience working in or supporting global audit teams with SOX compliance.
• Experience performing data analytics with software and tools is a plus.

Benefits

• Competitive pay.
• Generous time off.
• Ample parental and wellness leave.
• Healthcare.
• Retirement savings program.
• Additional compensation and benefits, including incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.