[Hiring] Investigator @SAIF Corporation

Role Description

Curiosity is the greatest asset an investigator can bring to the job. If you are always asking questions to understand a situation and can communicate complex details effectively, this may be the job for you.

SAIF is looking for an individual who can provide detailed investigations of workers’ compensation claims in Central Oregon. The job includes:

• Interviewing injured workers, employers, and witnesses
• Gathering documents, capturing video observations, and collecting other evidence
• Producing an objective report that enables accurate claim management decisions

The successful investigator will be organized, flexible, and self-motivated.

Please note: The selected candidate must reside and work within 60 commutable miles from Pendleton, Oregon.

Responsibilities

• Evaluate investigation requests to determine action required and develop investigation plans
• Identify appropriate questions as needed to gather facts
• Interview injured workers, providers, employers, witnesses, and other pertinent individuals by phone and in person
• Investigate third party and catastrophic losses
• Make field observations and conduct surveillance to identify activity levels and patterns of injured workers
• Prepare and submit timely, objective, concise and accurate written reports of findings
• Secure evidence and documentation as required to support facts gathered through investigation
• Testify and present evidence at administrative hearings and other legal proceedings
• Develop and refer relevant information to SAIF’s SIU, third party, return-to-work, premium audit, safety services, underwriting and other appropriate SAIF resources and divisions
• Participate in internal and external training opportunities to develop and maintain a working knowledge of relevant aspects of workers’ compensation rules, regulations, corporate policy, and investigative related issues
• Explore diverse perspectives and consistently behave sensitively toward differences in cultural norms, expectations, and ways of communicating
• Work effectively with others who have different perspectives, backgrounds, and/or work styles
• This position requires driving a SAIF vehicle or personal vehicle on behalf of SAIF
• The incumbent is required to possess and maintain a valid driver’s license in their state of residence along with an acceptable driving record according to SAIF’s policy

Qualifications

• Three years of investigative experience in insurance claims, criminal justice, or a related field which demonstrates ability to analyze facts and use investigation tools is preferred
• Prior experience with workers’ compensation insurance and/or surveillance investigations is preferred
• High school diploma or equivalent is preferred
• Other combinations of skills and experience may be considered

Requirements

• Submit your resume with a cover letter by the close of this recruitment
• This recruitment will close on Friday, May 1, 2026
• If a sufficient number of qualified applications are received, this recruitment may close early

Benefits

• Typical hiring range: $77,367 - $91,020 annually based on a full-time schedule
• Actual compensation will be determined using factors such as experience, skills, training, certifications & education
• SAIF provides a wide range of benefits to employees who work at least 20 hours per week, including health care, retirement savings plans, paid time off, and more
• Full salary range: $68,265 - $113,775
• Eligibility and cost of benefits can vary depending on the number of regularly scheduled hours, and job status such as regular full-time, regular part-time, seasonal, or temporary employment
• Preference to qualifying and disabled veterans

Company Description

Since 1914, SAIF has been taking care of injured workers, helping people get back to work, and keeping rates low by focusing on workplace safety. Together with our partners, we strive to make Oregon the safest and healthiest place to work.

For questions related to this job, please reach out to us at [email protected].

SAIF is an Equal Opportunity Employer that values diversity in its workplace.