[Hiring] Investigations Specialist @ABC Legal Services

Role Description

The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process. Communicate investigation findings to co-workers and customers to advise on the next steps of an order. This role is as part of the Investigations Team to achieve daily goals in a fast-paced office environment. This position is remote but located in Michigan.

• Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross referencing previous aspects of an order.
• Communicate findings to customers and co-workers as needed.
• Answer investigations related phone calls and emails.
• Update procedural documents and review existing procedures.

Qualifications

• High School Diploma or GED and at least 6 months of related experience required.
• Experience in an office environment and/or customer facing position preferred.
• Ability to work remotely with strong work ethic.
• Reliable with ability to maintain high levels of confidentiality with privileged information.
• Excellent interpersonal skills with ability to effectively communicate with peers.
• Openness to learning new things and responding positively to feedback.
• Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems.

Benefits

• Health, Dental, Vision insurance.
• 401(k) with company matching.
• Paid time off.
• 7 Paid company holidays.
• 4 Floating holidays per year.
• Life Insurance and AD&D Insurance.
• Long Term Disability.
• Health Care Reimbursement Flexible Spending Account.
• Dependent Care Flexible Spending Account.
• EAP (Employee Assistance Program).
• Pet Insurance.

Pay

$15.00 - $15.00 per hour

Schedule

Monday through Friday, 8am to 5pm