[Hiring] Intake Specialist @True Vet Solutions

Role Description

As an Intake Specialist, hours of work would be either 9am - 5pm or 12pm - 8pm eastern standard time, you will be responsible for supporting and assisting veterans in navigating the world of VA Disabilities Claims. Your role will be crucial in ensuring our veterans receive the support and care they deserve.

• Conduct intake assessments with veterans to determine their needs and goals
• Develop personalized strategy plans for each veteran based on their unique circumstances
• Provide advocacy and support to veterans in accessing necessary documents for their claim
• Assist veterans in completing necessary paperwork and applications for benefits
• Collaborate with other organizations and agencies to ensure veterans receive comprehensive support
• Maintain accurate and up-to-date records of services provided to veterans

Qualifications

• Prior experience working with Veterans or familiarity with Veterans preferred
• Previous sales experience preferred
• Knowledge of Veteran benefits and resources preferred
• Strong analytical skills using metrics to make sound decisions
• Process improvement mindset
• Strong communication skills (both written and verbal)

Benefits

• Remote-first work, from anywhere in the USA
• Employer-sponsored medical, dental, and vision coverage
• Paid time off and company-wide holidays
• Hospitality experiences and team gatherings that make remote feel connected

Company Description

At True Vet Solutions, we believe no veteran should have to fight alone for what they already earned. We exist to change that. We stand between the veteran and the system, and we do not stop until they receive every benefit they earned.

• Tens of thousands of veterans represented
• $350M+ in lifetime benefits secured for the people who served
• 4.9-star client rating across 634 reviews