[Hiring] Innovation and Business Process Optimization Support Analyst @IronArch Technology

Role Description

We are seeking an Innovation and Business Process Optimization (BPO) Support Analyst to drive process improvement, innovation, and strategic alignment efforts in support of Air Force Civil Engineering initiatives. This role will focus on analyzing and optimizing key business processes, supporting innovation pipelines, and facilitating collaboration across stakeholders to enhance operational effectiveness. The ideal candidate will bring a strong background in business process reengineering (BPR), strategic planning, and innovation within complex government or defense environments. This individual will play a critical role in identifying capability gaps, advancing innovative solutions, and supporting project portfolio management aligned with mission priorities.

• Facilitate and manage Business Process Optimization (BPO) analysis efforts across programs and stakeholders
• Identify and establish battle rhythms, milestones, and performance tracking mechanisms to improve organizational efficiency and eliminate operational barriers
• Support and track Business Process Reengineering (BPR) initiatives aligned with customer strategic planning cycles
• Provide support for project portfolio management, including project selection, initiation, and pipeline development (POAMs)
• Facilitate prioritization and management of innovation initiatives to align with customer strategic priorities
• Develop, review, and update key documentation, including playbooks, handbooks, and instructional materials
• Support the design, improvement, and management of Key Work Processes (KWPs)
• Conduct process mapping and process management activities to enhance operational workflows
• Analyze emerging business strategies and processes to identify opportunities for innovation and modernization
• Engage with industry partners to evaluate innovative concepts addressing Civil Engineering capability gaps
• Develop and maintain tracking tools and dashboards (e.g., Power BI, Microsoft platforms) to communicate progress and insights to leadership
• Support the development of Other Transaction Authority (OTA) packages to enable innovative acquisition approaches
• Collaborate with AFCEC and AFIMSC teams to advance capability integration and innovation working groups
• Identify and recommend innovative solutions to improve internal team efficiency and staffing effectiveness

Qualifications

• Bachelor’s degree in a relevant field (e.g., Business, Engineering, Information Systems, or related discipline)
• 10+ years of experience providing strategic direction, innovation, modernization, and program development
• Experience supporting Headquarters Air Force or Secretariat-level organizations
• Strong background in business process improvement, BPO/BPR methodologies, and strategic planning
• Experience with project portfolio management and process optimization tools
• Active Secret clearance, or the ability to obtain one

Preferred Experience

• Experience supporting Air Force Civil Engineer Center (AFCEC) or Civil Engineering (CE) programs
• Knowledge of Civil Engineering processes and capabilities within the Air Force
• Familiarity with innovation frameworks, capability development, and emerging technology integration
• Experience with Artificial Intelligence (AI) applications and their operational use cases
• Knowledge of Building Information Modeling (BIM)
• Understanding of energy systems, including the power grid, renewable energy, and facilities operations

Benefits

• Awarded Best Place to Work 9 times!
• Competitive compensation and market-leading bonus opportunities
• Medical, dental and vision benefits where a significant portion of the premium is subsidized by IronArch
• Company-provided healthcare concierge assistance
• 401(k) retirement plan with company contributions
• 20 days of PTO accumulated per calendar year
• 11 paid holidays
• Bereavement, jury duty, parental (maternity/paternity/adoption), and military leaves
• Sabbatical programs
• Company-paid short- and long-term disability
• Company-paid life insurance
• Voluntary life, accidental and indemnity income replacement benefits
• Professional development reimbursement
• Health club reimbursement
• Matching donation program and annual philanthropic activities
• Pet insurance
• And more!