[Hiring] Information Governance Analyst @Davis Wright Tremaine LLP

Role Description

This position plays a pivotal role in executing the Firm's strategic vision for the effective governance of client information. The Information Governance Analyst oversees a portfolio of initiatives focused on the organization of both inbound and outbound information, as well as the consistent application of retention practices aligned with Firm policy. This role manages security group permissions in Azure AD as it relates to access to files shares and the DMS, ensuring client data is secure and outside counsel guideline access requirements are maintained. The Analyst is expected to deliver high-quality work and exceptional service, while fostering a culture of collaboration, continuous improvement, and alignment with the Firm's core values and long-term goals.

On a typical day you will:

• Administer Intapp Walls – Create and maintain ethical walls to safeguard firm data stored in official repositories.
• Monitor Outside Counsel Guidelines (OCGs) – Track changes and implement security requirements using MDD groups.
• Oversee NetDocuments Access – Grant access and perform administrative updates within restricted workspaces where users may lack permissions or technical knowledge.
• Resolve NetDocuments Issues – Troubleshoot problems and collaborate with the ND team to implement solutions or acceptable workarounds.
• Manage Fileshare Access – Control access to shared drives such as the Client Docs and Paralegal (“Litwork”) drives.
• Intake Transferred Data – Import data from external sources into DWT's approved repositories. Assist incoming attorneys with retrieving contacts, calendars, and personal files as appropriate.
• Manage Microsoft Teams – Create new teams, manage memberships, and archive teams that are no longer active.
• Respond to Privacy Inquiries – Monitor the [email protected] mailbox, respond to valid requests related to privacy laws, and maintain documentation of all inquiries.
• IG Orientation – Present the weekly Information Governance overview to new attorneys, paralegals, and occasionally staff.
• Generate Reports and Metrics – Produce various monthly and quarterly reports and provide key IG metrics.

Qualifications

• 3+ years’ experience in information management (including electronic data), in a law firm and/or Information Governance Professional certification.
• 1+ years’ experience working with structured, semi-structured, and unstructured data.
• Bachelor's Degree or higher in Information Management, Information Science, Technology, Engineering, Communications or related field, preferred.
• Experience with records management software, such as File Trail and/or Intapp security products or Net Documents document management systems, accounting systems and archival software solutions preferred.
• Significant records and data management experience, preferably in a law firm environment.
• Substantial familiarity with Microsoft Office products, SQL databases and SharePoint.
• Expertise with Microsoft SQL Reporting Services, Power BI and Tableau is a plus.
• Dependable team player, able to follow written and oral instructions, with excellent judgement about when escalation is necessary or appropriate.
• Ability to identify and analyze complex data-related issues to recommend solutions.
• Excellent organizational skills including record keeping, data collection, and system information.
• Superior time management skills, including the ability to set priorities, flex with changes in requirements and meet deadlines.
• Ability to handle pressure in a constructive and positive manner and contribute to creative resolution of problems as they arise.
• Demonstrated initiative, commitment to professional growth for self and others.

Benefits

• Choice of health and vision insurance plans.
• 2 paid volunteer days for qualifying community service work.
• Dental plan.
• Fertility and adoption benefit.
• Paid sabbatical after 13 years of service.
• Tuition reimbursement.
• Commuter benefits.
• Retirement contribution.