[Hiring] Implementation Specialist, Bswift @Alera Group
Implementation Specialist, Bswift @Alera Group
All Others
Salary $62,000 – $67,0..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago

[Hiring] Implementation Specialist, Bswift @Alera Group

2wks ago - Alera Group is hiring a remote Implementation Specialist, Bswift. πŸ’Έ Salary: $62,000 – $67,000 per year πŸ“Location: USA

Role Description

The Implementation Specialist, bswift, is responsible for leading new client implementations, ensuring a smooth and accurate transition onto the bswift benefits administration platform. This role is instrumental in setting clients up for long-term success by ensuring accurate system configuration, data integrity, and user training.

  • Owns the implementation process, leading requirements gathering to ensure client needs are fully documented and met with precision.
  • Documents plan details, eligibility rules, and system configurations.
  • Organizes and prioritizes implementation tasks based on project timelines.
  • Ensures all documentation and meeting notes are properly maintained.
  • Configures the bswift platform to align with client requirements, including benefit plans, rates, rules, alerts, reporting, login pages, employee homepages, admin dashboards, and add-on modules.
  • Manages initial data loads for demographic and benefit election data.
  • Sets up automated inbound demographic imports and validates data from external sources.
  • Conducts pre-go-live system testing, analyzing implementation documents to confirm system setup meets client requirements.
  • Performs test-case scenarios and QA validation to identify and correct configuration issues before site launch.
  • Anticipates and mitigates risks, proactively resolving implementation challenges before they impact the client experience.
  • Educates clients on best practices and system functionality.
  • Delivers comprehensive training for HR administrators and brokers, ensuring platform adoption and self-sufficiency post-go-live.
  • Responds to all client inquiries, issues, and requests in a timely manner.
  • Maintains accountability and follows through on deliverables.
  • Ensures a seamless handoff to the Client Success Team after go-live.
  • Continuously evaluates and enhances implementation processes to drive efficiency, automation, and accuracy.

Qualifications

  • 2+ years of experience configuring the bswift platform or ability to obtain certification.
  • 2+ years of experience in benefits administration, HR technology, or a related role.
  • Bachelor’s degree in Business, Human Resources, Information Systems, or a related field, or equivalent experience.
  • Experience with system configuration, data imports, and quality assurance testing.
  • Strong analytical and problem-solving skills with high attention to detail.
  • Ability to manage multiple implementations simultaneously and meet deadlines.
  • Excellent written and verbal communication skills with strong client-facing ability.

Requirements

  • Experience working with CRM and project management tools (preferred).
  • Familiarity with benefits administration processes and HR systems (preferred).

Benefits

  • Salary range: $62,000 – $67,000 per year.
  • Comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
  • Remote work model.
  • Access to Alera Group Academy for professional development.
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Implementation Specialist, Bswift @Alera Group
All Others
Salary $62,000 – $67,0..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago
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πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
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Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
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Offer Accepted βœ“
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