[Hiring] Implementation Consultant @Fourth

Role Description

As an Implementation Consultant, the ideal candidate will have experience working with emerging clients (worksite employee count of 500 – 10,000 employees) with multi-FEIN and multi-state setup. This position will focus on implementing clients who are using our Payroll, HR, and Benefit services as well as other Fourth products.

• Discover client business requirements and document your findings for client sign-off
• Create a project plan and timelines working with the client and your project team
• Configure the company, payroll, and HR components of the HCM solution based on the documented specifications
• Load historical payroll and tax information as needed based on client type (PEO or HR+Payroll/ASO) and balance historical records to processed records for prior wage validation
• Deliver administrator and manager training
• Support client for the first successful 30 days after go-live
• Participate in formal hand-off of “live” client
• Complete implementation by the expected “Go Live” date
• Provide expert support that makes our integrated solutions stand out in an increasingly competitive global marketplace
• Use your project management expertise to help lead the workflow of the implementation team
• Ensure a “perfect first payroll” to ensure a referenceable client
• Serve as subject matter expert on PEO / HR+Payroll
• Overcome client and internal obstacles to complete a timely implementation
• Coordinate with other departments as necessary to obtain objectives
• Participate in updating training and other events that help share one's product skills with other consultants and to keep abreast of industry changes

Qualifications

• Experience with PEO and ASO-type implementation
• Knowledge and experience with multi-state payroll processing and tax setup
• Knowledge in GL exports and setup
• Understanding of a variety of client personal time off plans
• Experience processing payroll, setting up employees, adding deductions and direct deposit
• Familiarity with multi-product integrations
• Ability to prioritize between multiple deadlines
• Capability to work independently
• Proficient in delivering executive level communications
• Experience with training clients to use software
• Conflict resolution and de-escalation techniques

Requirements

• Experience with PrismHR
• 3+ years implementing payroll or payroll software, or an equivalent combination of education and experience

Measures of Success

• Consistent, on-time completion of implementations by the expected “Go Live” date
• Delivery of a “perfect first payroll” for each client, resulting in referenceable accounts
• Successful client support through the first 30 days after go-live with minimal escalations
• Positive outcomes from administrator/manager training and formal client hand-off

Benefits

• Unlimited PTO!
• Medical, Dental, Vision Insurance!
• 401k Match!
• Parental Leave
• Laptop and equipment.
• Remote employment limited to: AZ, CA, CO, CT, DC, FL, GA, ID, IL, IN, LA, MA, MD, ME, MI, MN, MS, NC, NE, NJ, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, & WA