[Hiring] Implementation Analyst @Fieldguide

Role Description

As an Implementation Analyst at Fieldguide, you will be an integral member of our go-to-market team, working directly alongside Implementation Consultants and the broader Go-To-Market organization to drive successful customer adoption of our platform.

Reporting to our Director of Implementation, you will play a hands-on role in onboarding customers onto Fieldguide — configuring their environments, migrating their data, and ensuring every detail is right so customers can realize value quickly. You'll work alongside Agentic powered tools that are transforming how audit and advisory firms operate, giving you front-row exposure to the future of this industry.

This is an early-career role designed as a launchpad into implementation consulting. As you build deeper product expertise and client relationships, you'll grow into an Implementation Consultant position with increasing ownership of the end-to-end customer journey.

What You’ll Do

• Set customers up for success.
• Configure customer environments — including engagement templates, user roles, and permissions — to ensure a smooth day-one experience.
• Own data migration.
• Execute data migration and setup tasks (e.g., importing trial balances, control matrices, mapping fields, validating configurations) so customers can go live on schedule.
• Turn requirements into reality.
• Translate documented requirements into system configurations under the guidance of senior implementation team members, building your expertise with every project.
• Leverage vibe coding agents.
• Build and use AI-powered “vibe coding” agents to accelerate configuration tasks, automate repetitive setup work, and prototype solutions quickly.
• Be the quality gatekeeper.
• Perform quality assurance checks to ensure setups meet client specifications and internal best practices before anything reaches the customer.
• Drive issues to resolution.
• Support testing cycles, document issues clearly, and coordinate fixes with internal teams (Support, Product, Engineering) to keep implementations on track.
• Support seamless go-lives.
• Assist with go-live preparation — including final configuration reviews, documentation updates, and post-launch support — to help customers cross the finish line with confidence.
• Build client exposure.
• Join customer calls alongside senior consultants to observe client interactions and progressively take on direct client communication as you develop.

Qualifications

• Hands-on experience with 2+ years in technology consulting, customer onboarding, implementation, or similar, at a top management consulting firm (preferred) or high-growth startup.
• Familiarity manipulating, transforming, and translating data between systems or formats.
• Strong organizational skills and meticulous attention to detail, especially when working across repetitive or manual configuration tasks.
• Analytical mindset with comfort working with AI agents, spreadsheets, structured data, and systems.
• Ownership of assigned workstreams and drive them to completion, proactively flagging blockers and proposing solutions.
• Team player and mission-first attitude.
• Clear communication skills in writing and verbally, following documented processes, and asking thoughtful clarifying questions.
• Comfortable working in a fast-paced, client-facing SaaS environment with multiple concurrent projects.
• Genuine interest in audit, risk advisory, or professional services.

Benefits

• Competitive compensation packages with meaningful ownership.
• Unlimited PTO.
• 401k.
• Wellness benefits, including a bundle of free therapy sessions.
• Technology & Work from Home reimbursement.
• Flexible work schedules.