[Hiring] IDN Strategy Lead @Humana

Role Description

The IDN Strategy Lead (Program Delivery Lead) leads the execution of the IDN operating model by managing Service Operations Committee (SOC) forums, synthesizing provider feedback into actionable insights, alongside trending data/feedback, and drives cross-functional alignment across enterprise teams. You will play a critical role in connecting provider experience, operational performance and negotiation strategy.

Further, this role strategically identifies, develops, and implements programs that influence providers, members or market leadership towards improved quality metrics. The Program Delivery Lead works on problems of diverse scope and complexity ranging from moderate to substantial.

As the Program Delivery Lead, you will develop programs designed to drive value. You will partner with leaders regarding implementation planning. Review and communicate results of programs. Advise executives to develop functional strategies (often segment specific) on matters of significance. Exercise independent judgment and decision making on complex issues regarding job duties and related tasks, and work under minimal supervision, using independent judgment requiring analysis of variable factors and determining the best course of action.

Qualifications

• 3+ years' experience in healthcare strategy and operations
• Experience working directly with providers or with the markets
• Experience with PPI, Provider Operations, Claims
• Experience leading complex, cross-functional initiatives and influence
• Experience working with multiple stakeholders across enterprise teams
• Analytical mindset - ability to interpret data and identify trends
• Exceptional communication skills - ability to simplify complex concepts, manage provider facing conversations
• Ability and willingness to travel less than 10% of the time

Requirements

• Background in consulting or transformation roles
• Experience leading large-scale initiatives or programs (not just tasks)
• Ability to operate in ambiguity and build structure

Benefits

• Medical, dental and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities

Company Description

Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.