[Hiring] Identity/Access Mgmt Analyst II @Methodist Le Bonheur Healthcare

Role Description

The IAM Analyst II is an experienced member of the Identity and Access Management team that reports directly to the IAM Manager. This role acts as a subject matter expert and escalation point for IAM-related issues and initiatives. The IAM Analyst II is responsible for:

• Complex identity governance activities
• Access provisioning architecture
• Role modeling
• Access certification
• Integration of enterprise systems
• User lifecycle management

The analyst will lead projects and initiatives that support the organization's zero trust architecture and regulatory compliance requirements. The ideal candidate has a technical background and possesses 4-6 years of experience in technology and security administration across large heterogeneous networks, including third-party entities.

The IAM Analyst II works closely with teammates and other departments to manage enterprise-wide identities and access controls granted to systems and applications. The analyst uses IAM tools to:

• Support and manage provisioning, de-provisioning, and exception changes
• Ensure changes are tracked, reported, and reviewed according to established policies
• Verify solutions are healthy and performing optimally to prevent unauthorized access

The IAM Analyst II will provide L2 support for relevant IAM issues submitted via the ServiceNow ticketing system. To be successful, the analyst must have:

• A good understanding of security principles
• Practical hands-on experience with host and application configurations
• Experience with directory services and zero trust principles

This position requires a strong technical background, deep understanding of identity security concepts, and the ability to engage confidently with end users, business leaders, and IT teams. The IAM Analyst II must demonstrate:

• Ownership, collaboration, and accountability in a remote work environment
• Timeliness and visibility online in MS Teams
• Responsiveness and readiness to join ad hoc meetings

This role will also include being part of an after-hours on-call rotation. The IAM Analyst II must possess a high degree of integrity, trustworthiness, and confidence, representing the MLH and the management team with professionalism.

Qualifications

• High School Diploma or Equivalent in Information Technology (Required)
• Bachelor's Degree in Business Administration/Management (Preferred)
• Bachelor's Degree in Computer Sciences (Preferred)
• Bachelor's Degree in Healthcare Administration (Preferred)

Requirements

• 3-5 years of experience in Identity and Access Management (Required)
• Experience with one or more scripting languages (e.g., Python, Java, Powershell, Bash) (Preferred)

Licenses and Certifications Requirements

• Certified Information Security Manager - Information Systems Audit and Control Association (Preferred)
• Certified Information Systems Security Professional - International Information System Security Certification Consortium (Preferred)
• Systems Security Certified Practitioner - International Information System Security Certification Consortium (Preferred)
• Certified Information Systems Auditor - Information Systems Audit and Control Association (Preferred)
• CIAC Security Essentials GSEC Certification - Global Information Assurance Certification (Preferred)

Knowledge, Skills and Abilities

• Ability to assess situations and gather information for appropriate solutions
• Effective listening and articulation of complex technical issues to non-technical customers
• Understanding of process improvement and innovative processes
• Knowledge of current cybersecurity technologies, practices, and standards (e.g., NIST, ISO)
• Advanced experience with IAM technologies, including IGA platforms (e.g., Sailpoint), PAM (e.g., CyberArk), MFA, and SSO solutions
• Proficient in identity lifecycle processes, RBAC design, and role engineering
• Extensive experience with Active Directory, Azure AD, and federated identity models
• Advanced understanding of identity vs. authentication vs. access control elements
• Extensive experience administering IAM systems, access controls, security and risk management
• Familiarity with regulatory requirements and laws such as HIPAA or PCI; experience in NIST preferred
• Ability to manage time and tasks in a rapidly changing environment
• Strong written and oral communication skills across varying levels of the organization
• Ability to communicate effectively with end users, vendors, and management

Supervision Provided by this Position

• May mentor or guide junior analysts
• May lead workstreams or initiatives but does not have direct supervisory responsibilities

Physical Demands

• Remote work with high availability during business hours
• Participation in the after-hours on-call rotation
• Occasional travel to MLH facilities may be required
• Must maintain strict confidentiality and uphold the highest standards of professionalism and trust