[Hiring] HubSpot Implementation Specialist @1406 Consulting

Role Description

As an Implementation Specialist at 1406 Consulting, you will be responsible for tactical execution in our clients’ HubSpot portals so they can be confident their HubSpot instance is set up for success. You will work closely with our Client Success team to execute strategic blueprints for clients.

Key Responsibilities & Expectations:

• HubSpot Expertise:
  • Strong working knowledge of HubSpot CRM, including workflows, automation, lists, reporting, and data management.
  • Ability to execute standard implementations independently across multiple hubs.
  • Responsibility for managing and implementing HubSpot functionality with multiple clients, including a combination of HubSpot implementation projects and ongoing retainer / managed services clients.
  • Strong organizational skills to manage your workload, achieve deadlines, and meet commitments.
  • Comfort with process and documentation — you see these as tools that protect quality, not bureaucracy.
  • Troubleshoot and resolve technical issues related to HubSpot.
• Client Relationship Management:
  • Serve as the technical expert for assigned clients, building strong and lasting relationships.
  • Understand clients' unique goals and challenges and work with the account management team to align HubSpot solutions to meet their needs.
  • Actively identify opportunities for additional services or implementation of new HubSpot features to clients.
• Ongoing Support:
  • Monitor client accounts and performance, identifying areas for improvement.
  • Conduct regular check-ins and provide training and resources to help clients achieve their goals.
  • Respond to client inquiries and requests promptly and effectively.

Qualifications

• 3+ years prior professional experience at similar roles in an agency or with a HubSpot Partner.
• HubSpot certifications (e.g., HubSpot Certified, Inbound Certified) are strongly preferred.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proven ability to drive customer success and satisfaction.
• Self-motivated, proactive, and detail-oriented.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive healthcare and benefits package, including company-paid medical insurance and 401k Plan with a company contribution matching plan.
• Professional development opportunities.
• Collaborative and innovative work environment.
• Opportunity to make a significant impact on client success and company growth.