[Hiring] Homeowners Package Underwriting Manager @Mercury Insurance Services, LLC

Role Description

The Homeowners Package Underwriting Manager is responsible for overseeing the performance and professional development of Underwriting team members. This role also manages risk selection, pricing, and servicing of personal auto policies while ensuring high-quality work, operational efficiency, and service excellence.

Responsibilities

• Accountable for the overall underwriting effectiveness and profitability of the branch.
• Ensure compliance with applicable laws and regulations and established underwriting practices and procedures.
• Foster and maintain relationships with agents, vendors, and internal peers such as Sales and Product Management.
• Provide department staff with continuous performance feedback to reinforce desired behaviors.
• Identify and develop staff that display skills and aptitude for expanded roles and career opportunities.
• Conduct coaching and disciplinary actions when necessary.
• Ensure quality underwriting work product is produced consistent with strategy, standards, guidelines, service goals, and compliant with applicable laws and regulations.
• Keep up to date on industry and competitor developments.
• Maintain and update underwriting procedures in compliance with regulatory requirements.
• Continually review automation rules for efficiency and process improvements.
• Contribute to the preparation and development of new property products, system enhancements, and forms.
• Oversee user testing and post implementation analysis and review.
• Other projects that drive process improvement, increased efficiency, growth, and profitability.

Qualifications

• Education: Minimum: Bachelor’s Degree required; Preferred: CPCU designation or course work leading to a CPCU designation.
• Experience: Minimum: At least 8 years of related experience; At least 5 years of managerial experience.
• Skills & Abilities:
  • Requires the constant exercise of independent judgment with respect to personnel and claims issues.
  • Able to provide technical guidance and educational training to staff.
  • In-depth knowledge of established Company policies and procedures and underwriting operations.
  • Able to motivate, monitor and develop subordinates to maintain a knowledgeable and highly qualified underwriting staff.
  • Excellent written and verbal communication skills.
  • Able to communicate professionally at all levels within and outside of the organization.

Benefits

• Competitive compensation.
• Flexibility to work from anywhere in the United States for most positions.
• Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours).
• Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus).
• Medical, dental, vision, life, and pet insurance.
• 401 (k) retirement savings plan with company match.
• Engaging work environment.
• Promotional opportunities.
• Education assistance.
• Professional and personal development opportunities.
• Company recognition program.
• Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more.

Pay Range

USD $101,167.00 - USD $204,439.00 /Yr.