[Hiring] Head of Service @Cudo Ventures

Role Description

Do you thrive on keeping complex, customer-facing infrastructure running at its best? Are you ready to build and lead a service function as it scales across multiple sites and time zones? Can you stay calm, structured and decisive when a major incident hits?

You'll report to the CTO and take ownership of service delivery for our customer-facing private cloud deployments — the person customers and internal teams look to when service needs to be consistent, professional and reliable.

Qualifications

• Experience in managing customer-facing infrastructure.
• Ability to lead a service function across multiple sites and time zones.
• Strong problem-solving skills during major incidents.

Requirements

• Experience in enterprise AI infrastructure.
• Knowledge of large scale GPU capacity and production-ready AI environments.
• Expertise in planning and architecture design for AI environments.
• Experience with deployment, optimisation, and long-term operations.

Benefits

• Opportunity to work with cutting-edge AI technology.
• Collaborative work environment.
• Professional growth and development opportunities.

Company Description

CUDO Compute is an enterprise AI infrastructure company delivering large scale GPU capacity on the latest generation hardware for organisations that require predictable, production ready AI environments.

• Helps organisations build and scale AI environments with speed, reliability, and engineering expertise.
• Offers dedicated GPU clusters and high-performance networking.
• Supports sovereign AI deployments.
• Combines over 20 years of experience across data centres, cloud operations, and high-performance computing.
• Manages over 40,000 GPUs globally.