[Hiring] Head of Revenue Operations @Steer

Role Description

As Head of Revenue Operations, you will build, optimize, and scale the operational, data, and technology foundation across our entire go-to-market organization—including Sales, Marketing, Customer Success, Finance, and Partnerships. Reporting directly to executive leadership, your mission is to transform our systems, billing infrastructure, reporting, and GTM strategy into a clear, high-performing growth engine.

You will lead a small but high-impact RevOps team (2 direct reports) while personally owning the architecture and execution of our RevTech stack (including HubSpot and Chargebee), lead management, funnel optimization, enablement and ramp, and AI deployment. This is not a traditional admin role—we are looking for a builder, strategic systems architect, and AI-forward operator who rationalizes existing tools before adding new ones, replaces manual reporting with automated signal, and shortens new-hire time-to-productivity as a core business metric.

This role is 100% remote and available to US-based candidates. (Boston, MA preferred)

Qualifications

• 5–8+ years of experience in Revenue Operations, Sales Operations, GTM Systems, or Revenue Enablement, with proven experience leading teams or major strategic initiatives.
• Deep expertise configuring and managing HubSpot, along with strong experience in billing/subscription management platforms (Chargebee or similar) and operational architecture.
• Hands-on track record implementing modern automation tools and proactive experience deploying AI solutions (including AI-powered knowledge or enablement systems).
• Experience owning, measuring, or influencing new-hire ramp time and onboarding outcomes as core operational metrics.
• Strong analytical background with direct experience querying raw data, building forecasting models, and designing board-level/executive dashboards (SQL, BI tools, or advanced analytics platforms).
• Proven track record evaluating, consolidating, or replacing major GTM and business software platforms.

Requirements

• Lead full ownership and architecture of core revenue systems (HubSpot, Chargebee, and broader RevTech).
• Continuously inspect, consolidate, and optimize current platforms before evaluating new spend.
• Build advanced automation workflows across Marketing, Sales, CS, Finance, and Partnerships, and deploy AI tools to streamline operations.
• Own new-hire ramp time with a clear, measurable path to reduction.
• Design onboarding, coaching, and exception-based reporting workflows that run through systems rather than headcount.
• Diagnose pipeline leaks and conversion bottlenecks across all channels.
• Build executive dashboards, forecasting models, and predictive analytics to improve speed-to-lead, decision-maker contact rates, expansion efficiency, and retention outcomes.
• Define how data is captured, structured, and managed across the customer lifecycle.
• Lead, hire, and mentor 2 direct reports.
• Collaborate closely with Sales, Marketing, CS, Finance, Product, and Executive Leadership.

Benefits

• 100% remote work environment
• Medical, Dental, and Vision insurance within 30 days (100% employer-paid medical)
• Equity package
• Flexible PTO with a 15-day minimum
• Generous Parental Leave
• FSA and HSA options
• 401(k)
• Growth & Wellness Stipend
• WFH Equipment stipend
• Chance to work with the latest technology and AI tools
• A collaborative, high-ownership culture with clear opportunities for career growth