[Hiring] Head of CRM @iGaming Idol
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Head of CRM @iGaming Idol
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 1mth ago

[Hiring] Head of CRM @iGaming Idol

1mth ago - iGaming Idol is hiring a remote Head of CRM. πŸ’Έ Salary: unspecified πŸ“Location: Malta

Role Description

We are looking for a Head of CRM & Revenue Operations to take full ownership of the systems, data, and infrastructure that power our commercial engine.

  • This is not a passive administrative role. You will ensure that every contact, every deal, every pipeline stage, and every integration is clean, accurate, and commercially useful.
  • You will own the architecture that Marketing and Sales depend on to make decisions, run campaigns, and close revenue.
  • This function has not been operating at the standard we need. Data quality has suffered, and the CRM has not been maintained with the discipline a growing commercial operation requires.
  • You will report to the Commercial Director and work closely with Marketing, Sales, and senior leadership.
  • You will have full authority over CRM architecture, data governance, and revenue operations processes.

Qualifications

  • Deep, demonstrable HubSpot expertise. Expert-level.
  • Proven experience owning CRM data integrity in a commercial environment.
  • Experience building and maintaining revenue dashboards and attribution models.
  • Strong understanding of B2B sales and marketing funnels.
  • Experience managing integrations between CRM and external platforms.
  • Track record of proactive problem-solving.
  • Experience managing external contractors or vendors to a defined quality standard.
  • Excellent prioritisation skills.

Requirements

  • Conduct a full audit of the existing CRM: contact records, company associations, deal pipelines, properties, lifecycle stages, and integrations.
  • Establish and enforce data hygiene standards: deduplication, enrichment, validation rules, and ongoing maintenance routines.
  • Define and maintain lifecycle stage definitions across the full funnel.
  • Build and maintain attribution modelling.
  • Own deal pipeline architecture and stage definitions in coordination with the Sales Director.
  • Build and maintain forecasting infrastructure.
  • Build and maintain revenue dashboards.
  • Create campaign performance reports.
  • Own the marketing automation infrastructure within HubSpot.
  • Manage any external CRM or data contractors.
  • Document all CRM processes, data flows, and integration maps.

Benefits

  • You will have full ownership and authority over the commercial infrastructure of a growing, ambitious company.
  • You will work directly with the Commercial Director and senior leadership.
  • You are joining at a moment of deliberate upgrade.
  • The company is expanding into new verticals.
  • You will be trusted and empowered.
Before You Apply
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remote Be aware of the location restriction for this remote position: Malta
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Back to Remote jobs   >   All Others   >   head of hr
Head of CRM @iGaming Idol
All Others
Salary unspecified
Remote Location
Employment Type full-time
Posted 1mth ago
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