[Hiring] Head of Brand Operations @Bamboo

Role Description

The Head of Brand Operations sits on the leadership team and owns the operational execution of the brand programs. You report to the CEO and own a function with real impact on the business.

• Drive on-time, high-quality product launches across the brand portfolio.
• Own every new product launch from kickoff to live, on Amazon, Walmart, TikTok Shop, and every channel served.
• Lead launch kickoff meetings, weekly status check-ins, and post-launch reviews to capture what worked and what to improve.
• Coordinate with the Catalog, Creative, Advertising, and Finance teams, brand partners, and any external partners involved in each launch.
• Anticipate problems early and surface blockers before they become delays.
• Build and own the company's operating system.
• Document every process you touch.
• Build the operating manual that lets the company scale.
• Implement the tools and systems that make the team more efficient.
• Lead cross-functional execution of channel expansion and strategic initiatives.
• Own the project planning and execution of new channel launches, brand growth projects, and portfolio initiatives.
• Evaluate and contract outsourced specialist partners.
• Report performance weekly to the leadership team.

Qualifications

• 5+ years running project management or operations at an ecommerce brand, brand accelerator, Amazon agency, or DTC company.
• Track record coordinating multiple internal teams and external partners to ship work on time.
• Strong administrative spine, exceptional follow-through and attention to detail.
• A documenter's instinct, you build SOPs and operating manuals as a habit.
• Ownership mentality, you take full responsibility for the outcomes of your role.
• Deep proficiency with Excel, project management software (Asana, ClickUp, Monday, Notion, or similar), and managing data across databases and tools.
• Comfortable using AI tools to enhance your work and support the team.
• Strong written and verbal communication.

Requirements

• A track record of building something from nothing, turning ambiguity into structure and creating systems where none existed.
• You are a creative, out-of-the-box thinker who thrives in environments where the playbook hasn't been written yet.
• Experience growing alongside a company as it scaled from a small team to a larger one.

Benefits

• Competitive salary, commensurate with experience.
• Performance bonus tied to quarterly priorities and annual business performance.
• Paid time off and paid holidays.
• Fully remote, employed through eHigher in Serbia.
• Working hours: 2:00 PM – 10:00 PM Serbia time (aligned with 7:00 AM – 3:00 PM US Central).

Company Description

The brand accelerator you would be supporting operates by a clear set of core values: Integrity, Excellence, Ownership, Innovation, Collaboration, Purpose, Stewardship, Family, and Humility.