[Hiring] Guest Coordinator @Hunt St

Role Description

This is a full-time, fully remote role that plays an important part in the day-to-day coordination of our holiday properties. The position is varied and hands-on, blending administration, guest and owner communication, and property presentation support. No two days are quite the same.

• You will work standard Australian business hours (AEST), with some flexibility required outside those hours to ensure our guests are well supported during peak times.
• You will work closely with our Company Director and Operations Manager, becoming a trusted and valued part of a small, supportive remote team.
• Your role will have a real impact, helping ensure every property shines and every guest experience feels effortless.

Key Responsibilities

• Creating and maintaining short-stay property listings across booking platforms
• Responding to booking enquiries and managing guest communication before, during, and after stays
• Communicating with property owners and providing ongoing support
• Overseeing property calendars to ensure seamless coordination across platforms
• Assisting with social media enquiries
• Updating property and cleaning manuals
• Providing basic financial administrative support
• Supporting the improvement of systems and processes as the company grows

Qualifications

• Experience with booking platforms such as Airbnb and Booking.com
• Real estate or property management experience (preferred but not essential)
• Canva skills, including document layout and design (preferred but not essential)
• Clear, confident written and verbal communication
• Strong attention to detail
• Solutions-focused mindset with ability to take initiative
• Reliable internet connection and suitable home office setup
• Availability to work aligned to Australian Eastern Standard Time (AEST)

Work Arrangement & Expectations

• This is a remote role that will be set up as an independent contractor engagement.
• To ensure alignment and transparency, successful candidates will be expected to:
• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)