[Hiring] GTM Engineer @ServiceTrade

Role Description

ServiceTrade is a leading SaaS company transforming the fire protection and mechanical industries. We’re seeking a motivated and skilled GTM Engineer to join our growing team. The GTM Engineer is responsible for building revenue engines using AI and automation that transform how our Go-To-Market teams operate and scale. This role embodies the shift from traditional Revenue Operations support to strategic growth architecture. Reporting to the Director, GTM Operations and serving as a champion on the AI CREW, the GTM Engineer will architect scalable systems that automate manual GTM work, find and fix revenue bottlenecks, generate reporting, and establish GTM Ops as a proactive growth driver. This role operates on the Platform side of a Platform vs Practice model — building the infrastructure, integrations, and AI systems that Marketing Ops, Sales Ops, and CS operators execute within. This role is HubSpot and Salesforce-primary, serving the entire revenue organization with AI fluency as a core requirement.

Qualifications

• A self-starter with a bias for action — you move from idea to experiment to solution quickly
• Equal parts strategic thinker and builder — you identify what needs to change and then you build it
• A strong cross-functional communicator who can translate between business stakeholders and technical systems
• Comfortable working through ambiguity and thriving with autonomy on a lean, high-impact team
• Naturally curious about AI and emerging technology — you're always experimenting with new tools and approaches

Requirements

• 3+ years of experience in Revenue Operations, Marketing Operations, or GTM Operations with a background in supporting cross-functional GTM teams
• Expert-level proficiency in HubSpot administration, including workflows, custom properties, lead routing, and API management
• Strong proficiency in Salesforce administration, including custom objects, flows, and advanced automation capabilities
• Proven experience implementing AI tools and automation workflows in revenue environments, with strong prompt engineering skills across platforms like Claude, ChatGPT, Gemini, Zapier, n8n, Momentum, and Clay
• Strong analytical mindset with ability to generate reports across HubSpot and Salesforce to translate data into actionable business insights
• Understanding of revenue metrics, funnel analysis, and pipeline management best practices
• Familiarity with version control (Git) and CI/CD concepts; experience with Salesforce CLI or GitHub Actions is a plus
• Experience working in an AI-first operations environment where automation and tooling are central to the team's operating model

Benefits

• Medical through Cigna, PPO and HDHP options, including a Health Savings Account with company contributions
• Dental and Vision through Unum
• Flexible Spending Account and Dependant Care Account
• Company-paid Life insurance, STD and LTD
• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident and Pet Insurance
• 401(k) with up to 3% employer match and NO vesting period
• Flexible PTO policy
• 10 company holidays
• Parental Leave
• Paid Time Off for Volunteering
• Employee Reimbursement Program to use for well-being, technology and/or professional development