[Hiring] GTM Agentic Architect Lead @Glyphic

Role Description

• Pre-Sale: Technical Advisor & POC Lead
  • Join late-stage enterprise deals alongside the AE as the GTM architecture expert.
  • Run discovery on the prospect's revenue team structure, sales methodology, CRM configuration, and GTM tech stack.
  • Design and deliver proof-of-concept implementations that demonstrate agentic value in the prospect's real environment — before they sign.
  • Act as a trusted technical voice in the room, translating Glyphic's capabilities into the language of the customer's GTM motion.
  • Convert every POC into a reusable implementation template for future deals.
• Post-Sale: Agentic Workflow Design & Activation
  • Own the technical onboarding experience for enterprise accounts in partnership with the CSM.
  • Map the customer's team hierarchy and conversation types to Glyphic's agentic workflow framework — aligning configuration to roles, use cases, and the customer journey.
  • Design and build agentic workflows that deliver end-to-end intelligence and context to each persona: AE, SDR, Sales Manager, RevOps, and CS.
  • Recommend and configure sales methodology scoring (MEDDIC, SPICED, BANT) aligned to how the customer actually qualifies and closes.
  • Ensure every user — from rep to CRO — has the right information surfaced at the right moment, without manual effort.
  • Identify and activate use cases beyond the initial deployment: coaching, forecasting, CS handoffs, competitive intelligence.
• Strategic Advisory
  • Serve as the GTM agentic workflow expert for customers — advising on best practices, workflow design, and how to structure their revenue team around AI-native ways of working.
  • Run enablement sessions and working sessions with customer stakeholders across Sales, RevOps, and CS.
  • Build joint success plans with the CSM that define what agentic value looks like at 30, 60, and 90 days.
  • Act as a senior voice in QBRs, connecting Glyphic's outputs to the customer's commercial outcomes.
• Product Feedback & Internal Leverage
  • Document agentic workflow patterns, configuration best practices, and customer GTM architectures that repeat across the book.
  • Surface product gaps and roadmap opportunities back to engineering with clear context on customer impact.
  • Build the internal playbook for how Glyphic's agentic capabilities map to common GTM motions — the resource that scales this function beyond one person.

Qualifications

• Deep fluency in how revenue teams are structured and how they operate — pipeline stages, deal qualification, forecast processes, sales methodology, CRM hygiene, and the handoff between Sales and CS.
• Hands-on experience with Salesforce and HubSpot — not just as a user, but as someone who understands how they're configured, how data flows through them, and how they connect to the broader GTM stack.
• Familiarity with the wider GTM tech stack: data enrichment (ZoomInfo, Apollo, Clay), sales engagement (Outreach, Salesloft), conversation intelligence (Gong, Chorus), and CS platforms (Gainsight, ChurnZero).
• Fluent in Claude and AI-native tooling — uses large language models as a core part of daily workflow, not as a novelty.
• Ability to think architecturally about how AI agents should be configured to serve different roles across a revenue team.
• Comfort operating at the frontier: this space is moving fast, and you'll be defining best practices, not following them.
• A natural trusted advisor — you build credibility quickly, listen deeply, and give recommendations customers act on.
• Able to run structured discovery, frame complex problems clearly, and guide customers through decisions without being prescriptive.
• Comfortable engaging with senior stakeholders — VP Sales, CRO, Head of RevOps — and earning their trust through expertise, not just relationship.
• High emotional intelligence: you know when to push, when to listen, and when to bring in the CSM.
• Genuinely excited to build from scratch — you don't need a playbook to get started, you write it.
• Comfortable operating with ambiguity and incomplete information; you make a decision, move, and iterate.
• Proactive by default — you identify what needs to exist before anyone asks for it.
• Able to balance doing the work yourself today with thinking about how it scales tomorrow.
• Resilient and resourceful: when you hit a wall, you find a way around it.
• Highly organized — you can manage multiple enterprise relationships simultaneously without dropping context.
• Strong written and verbal communicator: your documentation, workflow designs, and enablement sessions are clear, structured, and built for the audience.
• Bias for action: you'd rather make a decision and iterate than wait for perfect information.

Requirements

• Solutions Engineering or Pre-Sales at a GTM SaaS company (Gong, Salesloft, HubSpot, ZoomInfo, Outreach, Clari, or similar).
• Revenue Operations or GTM Engineering, with experience working directly with customers or prospects.
• Technical Customer Success at a conversation intelligence or sales enablement platform.
• Management consulting with a GTM / revenue operations specialization and hands-on SaaS tool experience.
• Forward Deployed Engineering at an AI-native company, with a desire to go deeper on GTM workflows.

Benefits

• Competitive base salary, range from $150K - $180K + performance bonus tied to the metrics above.
• Equity in an early-stage, well-funded AI company at an inflection point.
• The opportunity to define a function from scratch — your playbook becomes Glyphic's playbook.
• Direct reporting line to the VP of Customer Success with high visibility across the leadership team.
• NYC office (preferred) with flexibility for the right remote candidate based in the US.