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Growth & Strategy Associate @Axis Talent Partners

[Hiring] Growth & Strategy Associate @Axis Talent Partners

Apr 03, 2025 - Axis Talent Partners is hiring a remote Growth & Strategy Associate. 💸 Salary: $65,000-75,000. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Growth & Strategy Associate (GSA) will primarily focus on providing support to new customers/partners and to MBF’s existing customer base. The position requires a strong command of data-management tools and systems and process best practices, as well as excellent verbal and written communication skills, and exceptional organizational and time-management expertise.

  • Support MBF’s efforts to keep children safe
  • Help the Foundation become the preferred provider of Prevention Education Curricula
  • Oversee customer service management, including all post-sale customer needs
  • Work with the Salesforce Administrator to manage customer data

Qualifications

  • Previous experience working in a mission-driven organization; experience in a prevention education setting preferred but not required
  • Lived experiences in childhood trauma and exploitation, 2SLGBTQIA+ persons, and culturally and linguistically diverse people are strongly encouraged to apply
  • More than two years of experience using a CRM (Salesforce experience is a plus)
  • More than three years of experience as a Customer Service Representative or similar remote customer/client-facing and information management role
  • Excellent phone and email etiquette and communication skills
  • Strong problem-solving abilities and attention to detail
  • Proficient in using computer systems and software applications, including Microsoft Office
  • Multilingual skills are a plus

Requirements

  • Provide exceptional customer service to a diverse array of existing and potential customers
  • Align the Associate’s role and work with the Foundation’s policies and procedures
  • Promptly assist customers with inquiries, concerns, and requests
  • Manage all customer data, including establishing and managing accounts
  • Follow up with customers regarding outstanding payments due

Benefits

  • Starting salary range: $65,000-75,000
  • Up to a 4% 401k match
  • Full employee medical, dental, and vision premium paid
  • 15 paid holidays per year
  • 20 days of PTO in the first five years, with the ability to earn five additional days after the five and 10-year marks, up to a maximum of 30 days per year
  • $100 per month remote office allowance
  • Annual professional development stipend for approved training and/or professional development opportunities

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Back to Remote jobs  >   All others
Growth & Strategy Associate @Axis Talent Partners
All others
Salary 💸 $65,000-75,000
Remote Location
USA
Job Type full-time
Posted Apr 03, 2025
Apply for this position Unlock 55,377 Remote Jobs
📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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