[Hiring] Go-To-Market Enablement Manager @Included Health

Role Description

The GTM Enablement Manager will be a critical partner to both the Growth Organization (Ex.: Business Development Representatives, Sales, Consultant Relations) and Client Organization (Ex.: Client Onboarding and Client Success). This role will develop and deliver comprehensive enablement programs that equip market-facing teams with the knowledge, skills, and tools needed to drive consistent performance, revenue growth, client retention, and expansion.

• End-to-end responsibility for enabling GTM teams across a broad range of topics.
• Design and deliver onboarding and ongoing role-specific curriculum.
• Incorporate external professional development programs.
• Streamline knowledge management practices.
• Drive applied learning and certification initiatives.
• Enable teams on critical GTM technologies such as Salesforce, HubSpot, and other sales and marketing tools.
• Adapt to rapidly changing work environments, including the integration of AI.
• Deep understanding of the sales process, client lifecycle, methodologies, and tools.
• Proven track record of creating effective GTM enablement programs.
• Thrive in ambiguity and operate effectively in a matrixed environment.

Responsibilities

• Stakeholder Partnership: Cultivate and maintain strong relationships with leadership and team members across both Growth and Client Organizations.
• Cross-Functional Alignment & Collaboration: Collaborate with Business Operations, Marketing, Product, and other relevant teams.
• Develop & Deliver Enablement Programs: Design and execute comprehensive enablement programs, including onboarding and role-specific training.
• Content Creation & Knowledge Management: Co-create and manage high-quality GTM enablement content.
• Measurement & Impact: Partner with Business Operations to understand areas for improvement and provide data-driven enablement recommendations.
• Project Management & Execution: Drive enablement initiatives from conception to completion.

Qualifications

• Healthcare/benefits industry experience is required.
• 4+ years of experience in GTM Enablement or Training, focused on both pre- and post-sales teams and processes.
• A minimum of 4-5 years of direct training experience combined with 7-10 years of commercial experience is highly preferred.
• Proven ability to design and deliver impactful enablement programs grounded in adult learning principles.
• Demonstrated success in working effectively with cross-functional teams.
• Ability to use data to inform enablement priorities and measure impact.
• Excellent communication, presentation, and facilitation skills.
• Strong program management and organizational skills; PMP certification or equivalent project management experience is a plus.

Requirements

• Ability to interpret data and translate insights into actionable enablement strategies.
• Strong analytical skills.
• Ability to manage multiple enablement initiatives in a fast-paced environment.

Benefits

• Bonus
• Equity
• Remote-first culture
• 401(k) savings plan through Fidelity
• Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
• Paid Time Off ("PTO") and Discretionary Time Off (“DTO”)
• 12 weeks of 100% Paid Parental leave
• Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
• Work-From-Home reimbursement to support team collaboration home office work