[Hiring] Global Process Owner Master Data Management @Swissport International AG

Role Description

The Global Process Owner Master Data Management (MDM) is responsible for the transformation, governance and enhancement of master data processes across the organization. In scope of MDM are the finance and enterprise master data objects underpinning the end-to-end processes:

• Chart of Accounts and general ledger accounts
• Cost centers
• Profit centers
• Internal orders and projects
• Fixed asset master data
• Business partners (customers and vendors)
• Banks and payment data
• Organizational structures (company codes, plants, segments)

This role plays a critical leadership position in the SAP S/4HANA public cloud implementation program, driving the design, build and global roll-out of a standardized master data model and governance framework. The position leads the MDM workstream through the template build phase and subsequent multi-country implementations, ensuring strict adherence to SAP Best Practices and Fit-to-Standard principles, and owns data readiness (cleansing, mapping, migration and validation) for every go-live.

The position must collaborate with functional departments on global, cluster and country level while influencing decisions where required. The Global Process Owner is responsible for designing and implementing standardized best-in-class master data creation, change and retirement processes, defending the global data model against local deviations, and ensuring all internal and external regulations (audit, tax, data protection) are met. Additionally, the role drives the establishment and continuous improvement of MDM Shared Services operations, delivering excellent data quality to the business in line with agreed operating targets.

Qualifications

• University Degree in Business Administration, Finance, Information Management or related field
• Minimum 7 years in master data management, finance systems or process management, with strong exposure to Finance and Accounting
• Deep understanding of finance and enterprise master data objects (Chart of Accounts, cost and profit centers, business partners, fixed assets), their role in the end-to-end processes and the related audit and control requirements
• Proven SAP S/4HANA implementation experience with deep knowledge of master data structures, organizational units, business partner concept, SAP Master Data Governance and data migration tooling (Migration Cockpit), and SAP Best Practices
• Demonstrated track record in large-scale SAP programs including global data model design, data cleansing and migration, multi-country roll-outs and standardized implementations
• Experience with Shared Services concepts and implementation, in particular centralized master data maintenance
• Strong stakeholder management with ability to defend the global data model against local deviations and secure buy-in across functions, global locations and organizational levels
• Excellent project management of global teams in matrix structures with strong analytical, data quality and process optimization skills
• Hands-on, results-driven with excellent learning agility, high energy and ability to challenge status-quo for best-in-class solutions
• Excellent communication skills with high proficiency in English, able to articulate clearly at all organizational levels
• Demonstrated ability to lead, mentor and align data owners and stewards across complex, interdependent Finance and business domains in a global matrix environment
• Willingness to travel globally up to 30%

Requirements

• Lead and deliver all sales & commercial activities in the sub region in close partnership with the country commercial teams to achieve revenue, sales, and profit targets in line with financial objectives while ensuring full compliance with Swissport’s governance, policies and procedures.
• Drive the global MDM vision and roadmap.
• Set up and own the MDM governance framework.
• Define global standards, templates and policies.
• Own the standard process for creating, changing, extending and retiring master data across Record-to-Report, Plan-to-Perform, Procure-to-Pay and Order-to-Cash.
• Lead Fit-to-Standard for master data.
• Lead the MDM workstream within the programme's governance and timelines.
• Own the migration strategy with IT and the implementation partners.
• Act as the global expert and main contact during country and cluster roll-outs.
• Drive change management and adoption of the standard processes.
• Design and set up the MDM Shared Services team.
• Define data quality and service KPIs.

Benefits

• Competitive salary
• Comprehensive health benefits
• Opportunities for professional development
• Flexible working arrangements
• Global travel opportunities