[Hiring] Global Payment Optimization Manager @HubX

Role Description

We are looking for a talented "Global Payment Optimization Manager" to join our energetic and highly motivated team. As a talented “Global Payment Optimization Manager”, you have plenty of opportunities at your fingertips. Your work will help us improve payment success, reduce friction, and unlock meaningful business growth at scale.

X Culture: Do What You Love

At HubX, we pride ourselves on fostering an environment of collaboration, creativity, and innovation. Our #XCulture is more than just a workplace ethos; it's a lifestyle. We believe passion drives success.

Some of Your Responsibilities

• Own the optimization of payment success across first purchases, upsells, and subscription renewals, with a sharp focus on incremental successful revenue.
• Analyze payment performance across countries, currencies, card networks, issuers, BINs, payment methods, products, price points, devices, browsers, and decline reasons to identify the biggest opportunities.
• Separate and diagnose the main sources of payment loss, including issuer declines, authentication failures, technical failures, and customer abandonment.
• Improve authorization rates by designing and testing routing, cascading, and retry strategies based on issuer, geography, currency, card type, and historical performance.
• Optimize the use of network tokens, stored credentials, account updater services, Apple Pay, Google Pay, and local payment methods to improve approval and recovery rates.
• Work closely with Product, Engineering, Data, Growth, Subscription, Monetization, Finance, and Risk teams to improve the checkout and recovery experience.
• Analyze the checkout funnel end to end and identify conversion loss caused by fields, validation, payment method availability, authentication steps, messaging, or payment presentation.
• Own failed payment recovery strategies, including decline-specific retries, retry timing, retry frequency, dunning flows, card update journeys, and grace periods.
• Build and maintain a prioritized payment optimization roadmap and run controlled experiments to validate what actually moves revenue.
• Define clear payment analytics frameworks and dashboards with consistent metrics for attempts, authorization, success, failure, retry, and recovery.
• Translate insights into action by quantifying revenue impact, scaling successful experiments, and documenting learnings clearly.

Qualifications

• Strong analytical thinking and a highly structured approach to solving payment problems.
• Hands-on experience working with payment performance, checkout optimization, authorization, retries, or subscription recovery.
• A clear understanding of how payment success can be influenced by issuer behavior, geography, currency, card type, authentication, and checkout design.
• Ability to turn complex payment data into clear business opportunities and measurable revenue impact.
• Experience designing and interpreting experiments, and comfort making decisions based on data rather than assumptions.
• Strong collaboration skills and the ability to work effectively with Product, Engineering, Data, Growth, Finance, and risk-related stakeholders.
• A practical mindset: someone who is focused on outcomes, moves fast, and can balance strategic thinking with execution.
• Comfort working in a fast-moving environment where priorities can shift and ownership matters.
• Excellent communication skills and the ability to explain technical and commercial trade-offs in a clear and concise way.
• Curiosity, ownership, and a strong sense of accountability for improving the payment experience end to end.

Benefits

• Huge impact: Your work can significantly impact our millions of users, and even the mobile app industry at large in the next years to come.
• Ownership, opportunity to take responsibility from day one: No one will micromanage you. Together with your team, you’ll be free to choose a direction, test, fail, and test the next idea.
• A competitive compensation package: Our total compensation package is very comprehensive; covering your cost of commuting for our headquarters as well as providing you with a meal card.
• A brand new Macbook and welcome kit.
• Private Medical Insurance & HPV Vaccine & Critical Women’s Health Coverage: We go above and beyond for your health.
• Gym Reimbursement: We support annual gym membership because we want you to be in tip-top shape physically and mentally.
• A unique and top-notch office: Our Istanbul office is located at Maslak, right in the heart of the city. Surrounded by the energy of Istanbul’s bustling core, it’s a space designed for creativity and collaboration.
• Unlimited coffee from XPresso: You can grab a cup of coffee whenever you need, whether it’s to kickstart your morning or power through the day.
• Limitless Snacks & breakfast: Fuel your day with our fully stocked kitchen! From a hearty breakfast to a variety of snacks available anytime, we’ve got everything you need to stay energized and focused.
• Continuous education: The more you want to improve your knowledge, the more we support you!
• Meditopia membership: Enjoy full access to Meditopia for mental wellbeing, yoga, and therapy.
• Cambly access: Break language barriers with weekly Cambly speaking sessions.
• Team events that create lasting memories, including our traditional All Hands gatherings where the whole company comes together, as well as more humble celebrations and happy hours.
• Strong company culture: Our approach is always open communication & teamwork. #XCulture.
• X Community discounts: Being part of HubX comes with perks, enjoy exclusive discounts and more as a valued member of our community.

Company Description

At HubX we build mobile apps, used and loved by millions all around the world. We have a track record of building and growing mobile apps on various verticals that reached over 300 million users across 6 continents and 170+ countries.

The Recruiting Process

• Application Submission: Apply by submitting your CV, LinkedIn profile, or a brief introduction about yourself.
• People & Culture Interview: Engage in a conversation with our People & Culture team to discuss your background, aspirations, and how we align with each other’s goals.
• Case Study Assignment: Showcase your skills through a practical task related to the role.
• Technical Interview: Meet with your potential team lead for an in-depth review of your case study and technical expertise.
• Welcome Aboard!: If all goes well, we’re excited to extend an offer and welcome you to the team.