[Hiring] GIS Specialist @Tucows

Role Description

As a fixed-line Fiber provider, Ting relies on knowing where our customers are and where our fiber is so we can bring those two things together. GIS (Geographic Information Systems) is all about modelling real-world objects as data that other digital systems can work with. Your job as a GIS Specialist is to ensure the data in these systems does match the real world, and then use this data to answer business questions.

Key Responsibilities

• Manage the GIS ticket queue to support our internal users.
• Solve suspected data issues such as address availability check errors by looking at plant drawings, maps, aerial and street photographs, and other sources of data to determine if our system might have the wrong data. Correct as necessary, or confirm an unexpected case is in fact accurate.
• Add newly created addresses. If a building adds an apartment, or a new building is constructed on an empty lot, the new address needs to be added to our system.
• Audit partner address releases.
• Receive address delivery batches from partners when new areas are constructed. This data must be checked and ingested into our database so customers can place orders.
• Ingest as-built records from partner and organic construction into our systems of record. Convert from various CAD formats to structured data formats that can be ingested by IQGeo and other systems.
• Maintain the data sets in IQGeo and other systems in response to network changes, additional plant placements, and otherwise ensure that our system of record always reflects the actual state of our plant, and the plant of our partner networks.
• Work with the design team to correctly update IQGeo with plant moves or other changes to the physical network that need to be reflected back here.
• Twice a year, produce output to support our FCC reporting.
• Use database queries and other geospatial tools to generate reports for internal stakeholders.

Knowledge, Skills and Abilities

• Geography was actually fun for you. Maybe you enjoy looking at maps and exploring real places without leaving your desk.
• Attention to detail! This is the most important skill, as the accuracy of our data affects every downstream process.
• Familiarity with IQGeo. This is the main tool used by the GIS team for viewing plant data and the addresses we manage.
• Experience with SQL queries, especially PostGIS.
• Experience with other GIS tools such as ArcGIS Pro.
• You like to help others, but not necessarily be on the front-lines of customer service.
• You are a good self-starter and can work independently.
• You have the tenacity to get work done, but are just lazy enough to look at repetitive tasks and think about how better tools could take the grunt work out of it.

Qualifications

• Completed Post-secondary education in Applied Geography, Geographic Information Systems or equivalent experience.
• Industry and GIS/CAD specific certifications and training preferred.
• 3+ years of GIS/AutoCAD/Network documentation system experience.
• 2+ years of demonstrated experience with spatial data, data entry and conversion.
• 2+ years demonstrated outstanding project management skills.
• Programming experience with Go, Python, and PostGIS an asset.

Requirements

• The base salary range for this position is $65,000 - $75,000 USD for US residents OR $72,000 - $82,000 CAD for Canadian residents.
• Range may vary on a number of factors including, but not limited to: location, experience and qualifications.

Benefits

• Tucows believes in a total rewards offering that includes fair compensation and generous benefits.