[Hiring] GIS Specialist @Tucows Inc.

Role Description

As a fixed-line Fiber provider, Ting relies on knowing where our customers are and where our fiber is so we can bring those two things together. GIS (Geographic Information Systems) is all about modelling real-world objects as data that other digital systems can work with. Your job as a GIS Specialist is to ensure the data in these systems does match the real world, and then use this data to answer business questions.

Key Responsibilities

• Manage the GIS ticket queue to support our internal users.
• Solve suspected data issues such as address availability check errors by looking at plant drawings, maps, aerial and street photographs, and other sources of data to determine if our system might have the wrong data. Correct as necessary, or confirm an unexpected case is in fact accurate.
• Add newly created addresses. If a building adds an apartment, or a new building is constructed on an empty lot, the new address needs to be added to our system.
• Audit partner address releases using reports, tracking sheets, and automation tools to ensure our numbers match their numbers.
• Receive address delivery batches from partners when new areas are constructed. Check and ingest this data into our database so customers can place orders.
• Ingest as-built records from partner and organic construction into our systems of record. Convert from various CAD formats to structured data formats.
• Maintain the data sets in IQGeo and other systems in response to network changes.
• Work with the design team to correctly update IQGeo with plant moves or other changes.
• Produce output to support our FCC reporting twice a year.
• Use database queries and other geospatial tools to generate reports for internal stakeholders.

Knowledge, Skills and Abilities

• Geography was actually fun for you; you enjoy looking at maps and exploring real places.
• Attention to detail is crucial, as the accuracy of our data affects every downstream process.
• Familiarity with IQGeo, the main tool used by the GIS team for viewing plant data.
• Experience with SQL queries, especially PostGIS.
• Experience with other GIS tools such as ArcGIS Pro is a nice-to-have.
• You like to help others but prefer not to be on the front-lines of customer service.
• You are a good self-starter and can work independently.
• You have the tenacity to get work done while looking for better tools to improve efficiency.

Qualifications

• Completed Post-secondary education in Applied Geography, Geographic Information Systems or equivalent experience.
• Industry and GIS/CAD specific certifications and training preferred.
• 3+ years of GIS/AutoCAD/Network documentation system experience.
• 2+ years of demonstrated experience with spatial data, data entry and conversion.
• 2+ years demonstrated outstanding project management skills.
• Programming experience with Go, Python, and PostGIS is an asset.

Requirements

• The base salary range for this position is $65,000 - $75,000 USD for US residents OR $72,000 - $82,000 CAD for Canadian residents.
• Range may vary based on location, experience, and qualifications.

Benefits

• Tucows believes in a total rewards offering that includes fair compensation and generous benefits.