[Hiring] General Manager / President @Rubix Agency

Role Description

Rubix is entering its next chapter. We’re hiring a President to partner with the CEO to amplify and expedite our growth. The CEO and President will work as a complementary pair:

• The CEO leading vision, business development, and acting as a point of escalation.
• The President leading the team, owning client relationships, and day-to-day execution of the business.

Together, we’ll set the direction, raise the bar, and build the AI-native agency Rubix is becoming. The President will be a core architect of that journey and will participate meaningfully in the upside.

What You’ll Lead

• Team performance and development: Lead the client-facing team across creative, paid media, lifecycle marketing, and analytics. Set the standard for performance, client trust, and accountability. Partner with the CEO on junior and senior hires, promotions, and key talent decisions. Coach where it makes sense; make hard calls when they need to be made.
• Exceptional client delivery: Own the bar for client work. Bring external materials, client communication, reporting, QBRs, account plans, and strategic recommendations to a consistent Rubix standard. Build the templates, review cycles, AI-assisted QC, and feedback loops that make the team’s best thinking visible to clients before work goes out the door.
• Resource allocation and capacity: Lead the staffing and capacity model. Decide which clients sit with which pod or team, when to hire, when to redistribute work, when to rescope, and when a client needs a different level of service. Align capacity with revenue, margin, client complexity, team health, and pipeline.
• Margin and operating performance: Partner with the Finance Lead to understand gross margin by client, utilization, and the operating decisions that drive EBITDA.
• AI as operating leverage: Implement AI-enabled workflows into the operating rhythm of the business. This requires curiosity, pragmatism, and a belief that AI can improve how teams work across research, briefs, reporting, QA/QC, analysis, creative iteration, documentation, and client communication.
• Operating cadence and rhythm: Create the structure that keeps the business moving and the team aligned: leadership meetings, client reviews, staffing reviews, financial reviews, and the accountability loops to make decisions. Build the minimum structure that produces clarity and growth.

Qualifications

• 5-10 years of operational leadership in a service business, ideally performance marketing.
• Familiarity and skill with the work: you can read a Meta dashboard, evaluate a QBR deck, and assess whether a search campaign is being run well.
• Experience hiring great talent, both domestically and globally.
• Appetite to understand capacity models, make margin decisions, and partner with finance.
• Fluency and passion for leveraging AI.
• Comfort in founder-led, high-trust environments where clients depend on you.
• Bonus: experience preparing an agency for acquisition, merger, or sale, or going through one as an operator.

Requirements

• You have performance marketing experience and have helped grow a successful services business.
• You’ve led client teams, raised standards, and are excited about building operating systems for scale.
• You believe AI is going to reshape what a great agency looks like, and you want to be in the room where that gets built.

How We Work

• Rubix is remote-first with a New York office. Most leadership is on the East Coast, and several key client relationships involve in-person meetings periodically.
• NYC-based candidates are strongly preferred, though exceptional candidates outside NYC will be considered with the expectation of some travel.
• The team operates on Slack, ClickUp, Google Workspace, and Granola for meeting capture. You should be fluent, pragmatic, and ambitious about what AI can do for an agency.