[Hiring] General Manager, Membership Software @Beacon Software

Role Description

One of our portfolio companies is seeking a General Manager. This is an exciting opportunity to take over the leadership of a profitable membership software business with a deeply loyal customer base. The founder is transitioning out of the business, and we are seeking a General Manager to lead the company through its next chapter of growth. The company is trusted in its space, with a tenured team, consistent profitability, and a strong product-market fit. The GM will be responsible for ensuring operational continuity, stewarding the company’s values, and scaling its go-to-market engine to unlock incremental revenue.

This is a hands-on operating role. The General Manager will lead all day-to-day operations and people management with a keen focus on existing customer support and new customer sales. They will work across a small remote team of full-time employees. While the business has a strong foundation and loyal customers, we believe there is untapped growth potential in driving operational efficiencies, formalizing outbound sales, and expanding into adjacent markets.

The ideal candidate will have first-hand experience with people leadership, full-cycle sales, and P&L ownership. They should bring a strategic mindset, excellent judgment, and the willingness to roll up their sleeves in pursuit of customer value and long-term growth. The GM will also work closely with Beacon’s centralized teams and peer GMs across the portfolio to share learnings and scale best practices.

Qualifications

• Strong academic foundation and professional track record in technology or software.
• Experience with SMB vertical SaaS.
• Proven track record of managing and growing lean or hybrid teams with high retention.
• Demonstrated success in full P&L ownership, with strong operating discipline.
• Familiarity with founder-led businesses and sensitivity to cultural continuity.
• Highly empathetic, self-motivated, and a natural relationship builder.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and ability to navigate ambiguity.

Requirements

• Based in the U.S. or Canada and willing to travel as needed.
• Excited by the opportunity to lead an established software business with operational autonomy.
• Values mission-driven work and customer-centricity.
• Fast learner and high EQ.
• Looking to step into a CEO-equivalent role with support but no micromanagement.
• Has experience managing cross-functional software teams and setting growth strategy.
• Experience in the edtech space either as founder, GM, or commercial leader.

Benefits

• Network and learn from leading public and private equity investors who are Beacon LPs.
• Learn directly from entrepreneurs who have scaled businesses from seed-to-$10B+ IPOs.
• Attend exclusive/private fireside chats with legendary venture capital, private equity and hedge fund investors (Beacon Speaker Series).
• Work directly with Silicon Valley product and engineering teams to perform diligence and underwrite technology driven value creation streams.
• Operate in an environment that encourages initiative and rapid development.
• Access to a trusted network of software operators, advisors, and fellow GMs.
• Strong development of interpersonal and presentation skills.