[Hiring] Gaming Moderator @Social Element

Role Description

We are looking for a Gaming Moderator for German on a globally recognised gaming brand. Gaming Moderators keep users' gaming experience safe, enjoyable, and inclusive, ensuring players of all ages feel comfortable and confident on our client’s gaming platforms.

• Review reported content in German and English, including comments, chats, graphic images, videos, and audio files.
• Make decisions on whether user-generated content violates community policies.
• Escalate harmful content to ensure user and brand protection.
• Moderate in accordance with Social Element and client-specific guidelines.
• Stay updated with notifications of any new changes in guidelines or systems.
• Carry out moderation and training as per the project schedule.
• Be resilient when reviewing unexpected or sensitive content.
• Inform supervisors or project management of any technical issues or feedback on client issues.

Qualifications

• Excellent German and English language skills with outstanding reading abilities.
• Experience in moderation, community management, or a strong familiarity with gaming.
• Knowledgeable in navigating various social platforms (TikTok, Twitch, Discord, Facebook, Instagram, etc.).
• Comfortable using a variety of technologies, apps, and online/cloud platforms.
• Self-disciplined with the ability to manage time effectively while working remotely.

Requirements

• Operating system: Windows 11 / MAC OS X version 14 (Sonoma) or higher with Admin credentials.
• At least 8GB RAM (16GB recommended).
• A secure, home-based broadband Internet connection (minimum 20 Mbps download and 1 Mbps upload; 50 Mbps download and 5 Mbps upload recommended).
• 40 GB available HDD (SSD recommended).
• A webcam and headset.
• Android or iOS device for 2FA.
• Chromebook, Linux, and Cloud VMs are not supported.
• Touchscreen monitor without a keyboard and mouse is not allowed.

Benefits

• Flexible working hours, approximately 30 hours per week, Wednesday - Sunday, 4pm-2am UK time.
• Opportunity to work in a dynamic and inclusive environment.

Company Description

Founded 22 years ago, we're a leading global and independent full-service social media agency on a mission to Make Social Better for everyone.

• We create unskippable content.
• We make scrolling safer for everyone.
• We build stronger connections and make a huge impact.