[Hiring] Functional Consultant - Commercial Lending @Inficare Technologies

Role Description

As part of a client-facing Professional Services team, the Senior Functional Consultant provides dedicated support to one or more strategic clients implementing Commercial Loan Servicing. In this role, you will:

• Work individually or within a team on technology business consulting projects to meet specific client requirements.
• Define product scope, objectives, and requirements.
• Define specifications and data models for product development and testing.
• Gather, refine, and document business and technical requirements for software modifications, custom enhancements, and system-to-system integrations.
• Create and maintain comprehensive documentation, including business requirements, process flows, and procedural guides.
• Collaborate closely with technical analysts and developers to translate requirements into functional designs and accurate development estimates.
• Develop detailed test plans and test cases to validate that application changes meet business needs and maintain system integrity.
• Conduct various testing, including system, integration, readiness, and user acceptance testing (UAT), to ensure quality and functionality.
• Provide ongoing support to developers throughout the development lifecycle, clarifying requirements and resolving issues as needed.
• Assist clients during their testing efforts, offering guidance and troubleshooting to ensure successful validation and adoption.

Qualifications

• Extensive, direct functional experience with Commercial Loan Servicing (formerly ACBS) or any other Commercial Lending solutions.
• Typically, 5 years or more experience working with financial institutions, having direct involvement in functional or technical aspects of commercial loan servicing.
• Demonstrated experience with system conversions, including analyzing and documenting application and system interactions to support and enhance business processes.
• Strong communication skills in an internal and customer-facing environment.
• Analytical mindset with excellent problem-solving and time management.
• Ability to manage multiple priorities and meet deadlines.
• Hands-on experience with end-to-end software implementation, preferably with a software vendor.
• Passion for delivering outstanding customer experiences.
• Willingness to travel 25-50% to support client engagements.
• Willingness to work in different time schedules to map with Europe/US time zones.