[Hiring] Front of House Specialist @NEXDINE Hospitality
Front of House Specialist @NEXDINE Hospitality
All Others
Salary usd 85,000 per ..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago

[Hiring] Front of House Specialist @NEXDINE Hospitality

2wks ago - NEXDINE Hospitality is hiring a remote Front of House Specialist. πŸ’Έ Salary: usd 85,000 per year πŸ“Location: USA

Role Description

The FOH Specialist Support Team reports to the Operations Support Leader overseeing daily operations, ensuring client and customer satisfaction, assisting with staff. Key duties include:

  • Assisting staff and training
  • Handling customer service and complaints
  • Assisting with event planning and setup
  • Maintaining company standards for safety and sanitation

Essential Functions:

  • Responsible for the quality of all food products and ensure that standards are met.
  • Oversight of front of house colleagues, schedules, and training.
  • Oversight of all aspects of catering operations.

Operations:

  • Staff management: Schedule, train, and supervise front-of-house staff, ensuring productivity and adherence to company standards.
  • Customer service: Ensure excellent customer satisfaction by overseeing dining services, responding to complaints, and interacting directly with guests.
  • Event coordination: Assist the General Manager with planning and executing catering events, including setting up and breaking down events, and potentially meeting with clients to review event requirements.
  • Operational oversight: Manage daily operations for both front and back of house areas, which may include financial recordkeeping, inventory, and purchasing supplies.
  • Quality control: Ensure company standards for safety, food handling, sanitation, and productivity are maintained.
  • Equipment and supplies: Inspect equipment and supplies, arrange for repairs or purchases, and ensure quality control for all incoming products.
  • Plan, execute, and coordinate various catering events according to specific client standards in conjunction with the Chef or General Manager.
  • Provide direct oversight of catering services to ensure client and customer satisfaction.
  • Meet with prospective clients to review all aspects of event requirements and execution inclusive of but not limited to menu creation, set-up/breakdown requirements, and scheduling.
  • Manage and assist in the set-up and breakdown of catering events to include seating arrangements, decorations, and food displays. Direct & supervise staff in execution of events.
  • Inspect supplies, equipment, or work areas to ensure conformance to established standards and/or arrange for equipment purchases or repairs.
  • May purchase food and/or other supplies needed to ensure efficient operation ensuring quality control practices are in place for receiving all products.
  • May determine staff requirements and scheduling to ensure timely delivery of services.
  • Ensure company standards for safety, proper food handling practices, sanitation, uniform guidelines, and productivity are maintained.

Financial:

  • Manage department controllable expenses (P&L) including food costs, labor, supplies, uniforms, and equipment, specific to budgetary guidelines.
  • May analyze recipes to assign prices to menu items, based on food, labor, and overhead costs.
  • Responsible for inventory management.
  • Submit financial reporting to the corporate office per NexDine guidelines.
  • May assist operations in financial recordkeeping.

People:

  • Responsible for management of unit staff.
  • May instruct, train, and supervise cooks or other workers in the preparation, cooking, garnishing, or presentation of food.
  • Provide excellent customer service to include being attentive, approachable, greeting, and thanking customers.
  • May perform other duties and responsibilities as assigned.

Qualifications

  • High school diploma or equivalent
  • 3 - 5 years' experience in food service management

Requirements

  • ServSafe Certification
  • Choke Safety Certification
  • Allergen Awareness Certification (MA)

Benefits

  • Generous Compensation & Benefits Package
  • Health, Dental & Vision Insurance
  • Company-Paid Life Insurance
  • 401(k) Savings Plan
  • Paid Time Off: Vacation, Holiday, Sick Time
  • Employee Assistance Program (EAP)
  • Career Growth Opportunities
  • Various Employee Perks and Rewards
Before You Apply
️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Front of House Specialist @NEXDINE Hospitality
All Others
Salary usd 85,000 per ..
Remote Location
πŸ‡ΊπŸ‡Έ USA Only
Employment Type full-time
Posted 2wks ago
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️
πŸ‡ΊπŸ‡Έ Be aware of the location restriction for this remote position: USA Only
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
Application Denied βœ“
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