[Hiring] Fraud Analyst Intern @Super.com

Role Description

This is a great opportunity to gain meaningful, hands-on experience in fraud operations. As a part of the broader Strategic Operations team, you will learn how the business works and have a direct impact on the customer experience. There will be opportunities to assist special projects. This internship is a good fit for a student with foundational business knowledge, excellent attention to detail, and a passion for working with people!

• Review customer accounts in order to compile compelling evidence for customer disputes
• Assess / Leverage data to gather insights on customer behavior and identify opportunities
• Monitor Fraud Dashboards to ensure we’re being proactive in our fraud mitigation efforts
• Opportunity to participate in special projects related to fraud and chargebacks

Qualifications

• You are a post-secondary student, studying business or finance
• Proficiency with Microsoft Excel
• 1-2 years of work experience preferred
• Experience with data analysis preferred
• You have a passion for people, processes, and systems
• You have a strong work ethic with a desire to contribute to a fast-growing startup
• You are a critical thinker and problem-solver
• You have the ability to learn quickly, paired with the desire to work hard

Requirements

• Candidates can be based anywhere in Canada, provided they maintain a minimum 6-hour overlap with the Eastern Time Zone and are available to work a 40-hour work week.

Benefits

• Home Office Setup Allowance: $300 one-time
• Friday UberEats Allowance: $25/week
• Learning & Development Allowance: $300/ per term
• Fitness/Wellness Allowance: $120/per term