[Hiring] Fraud Analyst @DataDome

Role Description

Welcome to the DataDome Customer Experience Department! Our mission is to provide a white-glove onboarding experience on Day 1 and ensure customers are properly enabled to operate the product alongside us Day 2 and beyond.

You will integrate the Threats Research team which is responsible for constantly improving the detection capabilities across our product line. Your goal will be to challenge and improve our detection capabilities regarding fraud including account take over, fake subscriptions, etc.

Responsibilities

• Develop a deep expertise of fraud patterns observed across our customers’ traffic
• Improve the long term quality of our fraud detection across DataDome product line
• Handle customer requests regarding fraud case analysis and reporting
• Contribute to the fraud detection product development by acting as a power user, recommend UI evolution, new detection signals, etc.
• Work with Solution Engineers to capture customers’ insights, meet detection performance expectations and inflect the product evolution

Qualifications

• Bachelors Degree Required
• Have a real passion for data exploration and analysis
• Good communication skills to interact with both technical and non-technical stakeholders
• Strong time management and prioritization skills
• Master Python and SQL
• Strong ability to automate things with scripting and AI
• Experience in cyber security (web threats) or fraud

Requirements

• Implement bots during your spare time
• Kibana and Elasticsearch usage experience
• Experience in a technical support role in the past, and willing to discuss directly with product end users

Benefits

• Fully remote position (US-based) with the flexibility to work from anywhere
• $500 stipend to help you set up your ideal home workspace
• Health Benefits: medical, dental, & vision insurance options
• $100 annual allowance for a leisure activity of your choice in Sports
• Professional Development: access to an internal Learning and Development platform
• Events & Team building: Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns
• Parent Care: Gifts & care packages to celebrate growing families
• PTO: 20 paid time off days, 5 sick days, and 2 floating holidays + 12 national holidays
• 401 K eligibility + matching

Company Description

DataDome stops cyberfraud and bots in real time, outpacing AI-driven fraud from simple to sophisticated across your sites, apps, and APIs. Named a Leader in the Forrester Wave for Bot Management, the DataDome platform is built on a multi-layered AI engine that focuses on intent, not just identity. Because it’s not about knowing who’s real, it’s about what they intend to do. With thousands of AI models that adapt to every fraudulent click, signup, and login, DataDome blocks fraud in less than 2 milliseconds, without compromising performance. DataDome is fully automated and integrates seamlessly into any tech stack. Backed by a 24/7 SOC team of advanced threat researchers, DataDome stops over 350 billion attacks annually. Experience protection that outperforms with DataDome.

DataDome is an equal-opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.