[Hiring] Foreign Nationals Outreach Worker @Change Grow Live

Role Description

We have an exciting opportunity for a Foreign Nationals Outreach Worker who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs.

The Outreach and Community Team work with service users with substance misuse, who are experiencing rough sleeping, or at risk of homelessness. We are looking for a compassionate, empathetic and proactive individual who can specialise with engaging EU Nationals to work with services and achieve positive outcomes for those they are supporting.

The successful post holder will be able to communicate effectively with service users from Romania and at least 1 other EU member state (Czech, Slovakian, Lithuanian, Polish, Latvian, Hungarian).

Responsibilities

• Hold a caseload of EU Foreign Nationals who are experiencing rough sleeping and substance misuse issues.
• Work in collaboration with internal teams to support service users to progress in their recovery.
• Engage with Foreign Nationals who are rough sleeping, sex working by participating in street-based outreach sessions at various times of the day and night.
• Act as the main coordinator providing comprehensive assessments and Drug and Alcohol support.
• Provide screening, assessment, and recovery planning and onward referral.
• Reduce drug and alcohol related harm to service users and the wider community.
• Provide advocacy for access to partnership services.
• Complete planned outreach projects with partner agencies to offer support to individuals who require assistance.
• Support social (re)integration, enabling service users to lead meaningful and purposeful lives.
• Work with the Police, the Home Office and anti-trafficking agencies when necessary to address issues relating to exploitation and trafficking.

Qualifications

• Strong understanding of substance misuse issues and experience of working within a similar field.
• Ability to communicate effectively with service users from at least two EU member states (Czech, Slovakian, Lithuanian, Polish, Latvian, Hungarian, Romanian).
• Proactive and able to work on own initiative with excellent time management and prioritising skills.
• Knowledge of services available in various countries of origin.
• Supportive team player with strong interpersonal skills.
• Understanding of information governance processes and commitment to follow necessary safeguards.
• Seek out learning opportunities to improve and broaden professional knowledge and skills.
• Experience of working with people who have been trafficked or victims of modern-day slavery.

Benefits

• 25 days holiday (+ bank holidays) rising by 1 day for each year of service (capped at 30 days).
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme.
• Contributory pension scheme.
• Several benefits including discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team.
• Training, career development & progression opportunities.
• Refer a friend scheme and receive vouchers if the candidate is successful.