[Hiring] Field Technician @Daifuku

Role Description

The Field Technician will act as a Subject Matter Expert in the support of the maintenance responsibilities for the company’s Baggage Handling, Passenger Boarding Bridge, Security Screening Systems, and Ground Service Equipment contracts at multiple airport locations across the country. The role is instrumental in the delivery of technical services to meet the needs of temporary outstation projects and within our permanent contract projects. The key goal of this role is to advance the company's technical resources through providing hands-on technical services where needed and to increase our field’s technical abilities.

• Perform quality technical services expected from all technicians.
• Identify corrective actions and suggest improvements to policy and procedure.
• Coordinate with the Director of Technical Services and Regional Managers.
• Help new employees acclimate to specific equipment.
• Provide hands-on training to multiple technical positions.
• Understand tasks necessary in the maintenance and operation of BHS, PBB, ASL, and GSE.
• Inclusive of preventative maintenance, causes of operational problems, deficiency inspections and reporting, PLCs, VFDs, and all other electrical systems.

Qualifications

• Minimum 4 years’ experience in maintenance and repair of Baggage Handling Systems, Passenger Boarding Bridges, Ground Service Equipment, and electrical automation systems.
• Excellent time management and interpersonal skills.
• Travel up to three weeks at a time.
• Knowledge of general workplace safety requirements and procedures.
• Strong verbal and written communication skills.
• Job is based in Carrollton Texas, however, there is the ability to work out of a home office if not based in the DFW metroplex.

Requirements

• Excellent knowledge in the field of Baggage Handling maintenance, PBB maintenance, GSE maintenance, situational leadership, and technical aptitude.
• Heavily developed electrical and mechanical skills specializing in PLC, IO, specialized sensors, advanced mechanical systems, hydraulics, controlled drive systems, and control systems as a whole.
• Proven ability to perform various types of electrical and mechanical work, ranging from refurbishment, upgrade project, and electrical modernization project.
• Ability to conduct oneself in a professional and responsible manner to colleagues, customers, and the public.
• Ability to work on unfamiliar equipment and become a subject matter expert within a short duration of time.
• Lead the frontline in uncharted territory: whether that be a new site, new customer, or new technology.
• Excellent management and team leadership skills.
• Will take personal responsibility to complete all technical field assignments safely and efficiently.
• Will advance the skillset that supports technical staff development and the maintenance needs of the company’s contracted programs.
• Provide hands-on training at operations as required, specific to the equipment types and local needs.
• Support Operations team by working in a safe, customer-focused manner.
• Must be self-motivated and customer-centric.
• Ability to coordinate and liaison between 3rd parties in transference of technical skills, knowledge, and documentation while maintaining and growing our reputation with these entities.
• Proactive problem-solving abilities when no other resources are available.
• Ability to learn, teach and support not only the various facets of our industry but the software platforms (CMMS) that are used to document and track their work history.
• Will use software platforms to document all work being completed to include the use of labor and parts.
• Assess risk at individual programs and where necessary recommend programs that protect operations from the loss of tribal and local knowledge by building information packages to capture experience and technical know-how that can be efficiently transferred to new employees.
• Handle multiple internal and external projects and daily activities, manage and meet deadlines, and develop and track plans on how to accomplish departmental goals.
• Work with local site and central Safety department leadership to understand, implement, and audit safety programs. Ensure that all safety programs and procedures are followed.
• Maintain and improve preventative maintenance programs and good working relationships with operations leadership and our field teams.
• Must have the ability to provide specific, enriched feedback to enhance individual performance.
• Ability to work a flexible schedule.
• Be available to support emergency service calls out of town for malfunctioning equipment both by phone and can quickly deploy on site visits.
• Complies with all company and federally established policies and procedures.
• Utilizes a computer to perform a variety of communications, training, and administrative processes.
• Completes forms connected with work assignments according to established procedures.
• Completes all ELSU safety training as assigned by the Company.
• Compliance with all ELS safety programs, policies, and procedures.
• Compliance with local, state, and national safety policies and procedures.
• Perform additional duties/assignments that may be required by management from time to time.

Company Description